Warehouse Associate Team Lead

Caterpillar•Clayton, OH

5d•Onsite

About The Position

As a Team Lead at Caterpillar Inc., you will assist the manager in leading team members, coordinating and delegating workflow and overseeing day to day operation of area; promoting cooperative team relationships, establishing and modifying priorities, gathering metrics, generating reports, overseeing work for multiple job classifications, etc. Occasionally performing various warehousing functions at a Caterpillar warehouse/distribution facility. Available Shifts: Second Shift, Monday-Friday 3:00pm-11:00pm Located in Clayton, OH Relocation assistance is not offered for this position Candidates must be able to read, write and conduct business in English Ability to work overtime when required. Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of CAT Parts and Integrated Logistics. We’re committed to our customers, who build a better world with our products, services, and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth. Through it all, we are one team – creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience. Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any updates to your status. Caterpillar is committed to a diverse and inclusive workplace. Caterpillar is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, sexual orientation, protected veteran status, disability, age or other legally protected status. All qualified individuals are encouraged to apply. Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website Relocation reimbursement is not offered for this position. Your work ethic, commitment to quality and eagerness to learn will help our customers do work that matters. Apply now!

Requirements

Ability to work overtime when required
Must be able to lift up to 49 pounds individually, or up to 70 pounds as a team lift, and work in an environment with frequently changing temperatures
Work at heights of up to 30 feet from the floor
Push/pull product weighing up to 50 pounds for intervals of 10-15 minutes
Climb on and off order picker, reach truck and/or sit-down forklifts multiple times per day
Walk, squat and bend over for intervals of 15-30 minutes, with or without reasonable accommodation
Stand up to 8+ hours per day on concrete floor with or without limited movement
Climb up and down ladders of 6 feet with handrails and work in an environment with noise levels averaging up to 85 db per 8 hours
Conducts daily maintenance and keeps tracking safety logs on equipment
Inspects working environment to promote safe work area
Utilizes personal protective equipment required or recommended for task at hand
Speak up if safety concerns are encountered, appropriate escalation if needed
Directs, leads, and is able to perform basic warehousing activities such as receiving, putting away, picking, packing and shipping merchandise
Maintains item and inventory management records
Helps minimize bottlenecks and delays and the resulting impact on operating costs
Trains and assists with problem solving related to the use of real-time inventory software, to move materials where needed
Demonstrates an understanding of the underlying concepts and values of a service organization
Seeks help, as needed, in satisfying customers
Identifies key characteristics of effective customer service
Cites examples of keeping the customer as the focal point of all team activity
Determines how coaching can be applied to a situation to help others to improve their skills
Observes skill practice; offers constructive feedback
Offers suggestions for performance or process improvement
Creates skill-practice opportunities for subject of coaching
Come to work with a positive attitude and ideas for continuous improvement
Uses verbal and non-verbal communication to receive direction and share ideas and job-related needs
Demonstrates both empathy and assertiveness when communicating a need or defending a position
Maintains focus on the topic at hand
Leads process improvement dialogue as needed
Must be able to read, write and conduct business in English

Nice To Haves

Relocation assistance is not offered for this position

Responsibilities

Assist the manager in leading team members, coordinating and delegating workflow and overseeing day to day operation of area
Promote cooperative team relationships
Establish and modify priorities
Gather metrics and generate reports
Oversee work for multiple job classifications
Occasionally perform various warehousing functions
Operate heavy equipment including sit down forklifts, reach trucks, order pickers, and overhead hoists
Perform material handling and warehousing functions such as unloading, sorting, putting away, picking, packing and shipping parts, materials and supplies
Lead meetings with multifunctional team to track performance and drive results guiding daily priorities and change management
Interface with customer and coordinate voice of customer to logistics team to improve processes and lead investigations on customer reported defects, including internal logistics customers
Coordinate with logistics and external carriers to set up expedited shipments and oversee management of zones through targeting aged inventory, leading reconciliation and investigating root cause
Regularly lead problem-solving events to drive continuous improvement
Continuously manage training matrix to ensure team flexibility
Track quality metrics and meet Safety, Quality, Velocity and Cost goals
Demonstrate safety excellence and enforce safety policies and procedures
Conduct daily maintenance and keep tracking safety logs on equipment
Inspect working environment to promote safe work area
Utilize personal protective equipment required or recommended for task at hand
Speak up if safety concerns are encountered, appropriate escalation if needed
Direct, lead, and perform basic warehousing activities such as receiving, putting away, picking, packing and shipping merchandise
Maintain item and inventory management records
Help minimize bottlenecks and delays and the resulting impact on operating costs
Train and assist with problem solving related to the use of real-time inventory software, to move materials where needed
Demonstrate an understanding of the underlying concepts and values of a service organization
Seek help, as needed, in satisfying customers
Identify key characteristics of effective customer service
Cite examples of keeping the customer as the focal point of all team activity
Determine how coaching can be applied to a situation to help others to improve their skills
Observe skill practice; offer constructive feedback
Offer suggestions for performance or process improvement
Create skill-practice opportunities for subject of coaching
Come to work with a positive attitude and ideas for continuous improvement
Use verbal and non-verbal communication to receive direction and share ideas and job-related needs
Demonstrate both empathy and assertiveness when communicating a need or defending a position
Maintain focus on the topic at hand
Lead process improvement dialogue as needed

Benefits

Base wage of $20.29/hr, paid weekly
Night shift premium of $1.50/hour for 2nd and 3rd shift
Overtime opportunities, based on business need, are paid at time and a half (some may be mandatory)
Medical, dental, vision and prescription benefits starting day 1
6% company match for 401k
Merit based raises once a year
10 paid vacation days (prorated first calendar year), up to 9 paid holidays
Company paid Life Insurance (2X salary)
Employee Assistance Programs providing financial advice, personal and group therapy, etc.
College tuition assistance program available after 1 year employment
A safety focused workplace
Numerous avenues for personal and professional growth through training and upward movement within Caterpillar
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement