Warehouse Associate - Receiving Department

Shepherd Electric Supply • Baltimore, MD

8d • $19 - $20 • Onsite

About The Position

Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through. Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place. Everything Shepherd ships out starts with what comes in. The Warehouse Associate – Receiving Department is the first checkpoint for every product that enters the branch — and the first line of defense for inventory accuracy across the entire operation. This is not just unloading trucks. You are the person who confirms that what a vendor shipped is what Shepherd actually ordered, in the right quantity and the right condition, before it enters inventory. When receiving is done right, the shipping team pulls orders that are actually there, the counter has stock it can trust, and fill rates hold. When it is not, the error hides in a bin until a customer's order comes up short. This role is for someone who checks the details when the freight is stacking up, who catches the discrepancy before it becomes an inventory ghost, and who understands that accurate receiving is where every Shepherd promise begins.

Requirements

• High school diploma or equivalent required
• Forklift or pallet jack certification required or ability to obtain within 30 days of hire
• Ability to lift up to 60 lbs. regularly and stand for extended periods
• Ability to successfully complete pre-employment screening requirements

Nice To Haves

• Prior receiving, warehouse, or fulfillment experience preferred; motivated entry-level candidates will be considered
• Familiarity with warehouse management systems and standard computer tools (Excel, email) preferred

Responsibilities

• Unload inbound freight safely and inspect every shipment for damage, shortage, or error at the point of delivery
• Verify received product against the packing slip and purchase order — right item, right quantity, right condition — before it enters inventory
• Record receiving transactions accurately and promptly in the warehouse management system
• Coordinate with purchasing on receiving discrepancies so they are resolved, not just noted
• Prioritize time-critical and backordered inbound freight so waiting orders keep moving
• Document all overages, shortages, and damages (OS&D) clearly and immediately — with the detail purchasing needs to act
• Resolve inbound discrepancies before the product is received into inventory, not after it has been put away
• Treat every receiving discrepancy as a signal, not an inconvenience — flag recurring vendor or carrier problems to the Warehouse Manager for root cause review
• Set aside and clearly tag freight that cannot be verified, rather than guessing it into inventory
• Put received product away accurately to the correct bin locations so it is pickable the same shift it arrives
• Confirm bin locations are current and report location discrepancies before they cause pick errors downstream
• Handle inbound returns (RMAs) and vendor credits per Shepherd standards, keeping the receiving area clear of unresolved product
• Protect the accuracy of the count — receiving is where inventory integrity starts
• Operate pallet jacks, hand trucks, and receiving equipment safely and in compliance with Shepherd standards
• Conduct pre-shift equipment checks and report maintenance needs before they become failures
• Keep the receiving dock and staging area organized, labeled, and clear of hazards — aisles open, freight not left blocking the floor
• Maintain safety compliance at your workstation and alert leadership to unsafe conditions immediately
• Surface workflow friction, recurring receiving errors, or put-away inefficiencies to the Warehouse Manager
• Cross-train on shipping and warehouse floor functions to build team flexibility
• Support onboarding of new receiving team members by modeling accuracy standards and Shepherd values

Benefits

• Excellence in service, pricing, and products has been our mission since 1892.
• As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our exceptional customer service and extensive inventory.
• We have a rich history of partnering with industry leaders like Siemens and Eaton, and our commitment to quality and innovation has made us a trusted name in the industry.
• Join our team and be a part of our legacy!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED