Warehouse Associate II

Diagnostica Stago•Mount Olive, NJ

11d

About The Position

The Warehouse Associate II plays an important role in ensuring Stago products reach customers safely, accurately, and on time. As part of the Supply Chain team, this position performs receiving, inventory, picking, packing, and shipping activities while maintaining high standards for quality, safety, accuracy, and productivity. Stago’s customers are healthcare laboratories that depend on its products to support patient care. The role calls for ownership, collaboration, continuous improvement, and a commitment to exceptional customer service. In addition to performing all Warehouse Associate responsibilities, the Warehouse Associate II serves as an experienced team resource and demonstrates a higher level of technical knowledge, initiative, and leadership. The position supports and trains colleagues, helps coordinate work and shipping priorities, and leads or participates in inventory-control and process-improvement activities. The work schedule is Monday through Friday, 11:00 a.m. to 7:30 p.m. Travel of up to 10% is required. The role may require overtime when necessary and other warehouse activities as business needs require.

Requirements

High school diploma or GED.
At least 1 year of related experience.
Travel of up to 10% is required.
Ability to safely operate pallet jacks, reach trucks, and forklifts when trained and authorized.
Ability to follow established procedures, quality requirements, and safety procedures.

Nice To Haves

6–12 months of experience in a lead role.
At least 1 year of Stago-related experience.

Responsibilities

Accurately pick, scan, pack, and ship reagents, consumables, parts, and other products for domestic and international customers.
Perform receiving, labeling, stocking, and inventory movement activities according to established procedures.
Perform inventory and cycle counts and help research and resolve discrepancies.
Process product returns according to established procedures.
Safely operate warehouse equipment, including pallet jacks, reach trucks, and forklifts, when trained and authorized.
Maintain accurate transactions and inventory records in applicable warehouse and ERP systems.
Follow company SOPs, work instructions, quality requirements, and safety procedures.
Maintain a clean, safe, and organized workplace consistent with 5S and warehouse standards.
Promptly communicate problems, inventory discrepancies, shipping concerns, safety issues, and potential customer-impacting delays.
Collaborate across the warehouse and with other Stago teams to meet customer and business needs.
Participate in continuous improvement and identify opportunities to improve safety, quality, accuracy, efficiency, and the employee and customer experience.
Take ownership of assigned work and follow issues through to resolution or appropriate escalation.
Serve as a resource and role model for Warehouse Associates, reinforcing safety, quality, productivity, and Stago standards.
Train and support new employees in warehouse processes, systems, shipping, receiving, and other assigned activities.
Coordinate work and shipping priorities when requested by Warehouse leadership.
Lead or participate in continuous improvement projects involving shipping, packaging, inventory, receiving, or warehouse processes.
Lead or support cycle counts, discrepancy research, recounts, and inventory-control activities.
Identify recurring problems, investigate potential causes, and recommend improvements.
Assist Warehouse leadership with workload coordination and daily operational priorities as needed.
Resolve routine issues independently in accordance with company procedures and guidelines, and appropriately escalate complex concerns.
Support other warehouse activities as business needs require, including overtime when necessary.