Warehouse Associate I

Niagara Water•Johnstown, NY

About The Position

The Warehouse Associate I checks trucks in and out using WMS and supports the quality and efficiency of trailer loading and unloading, including pallet handling. The role operates a forklift or works with the LGV (Laser Guided Vehicle) and handling system. Responsibilities include checking outbound trailers before loading, monitoring LGV activity, following SOPs to maintain inventory accuracy, preparing loads for cross-country shipments and customer requirements, and maintaining a clean and safe work environment. The position also supports timely, accurate service through coordination with logistics, transportation, production, scheduling, sales, and truck drivers. Regular and predictable attendance is an essential function. Duties and responsibilities may change with or without prior notice. The position requires no prior experience. A high school diploma or equivalent is the minimum education requirement; an associate degree and two years of relevant experience are preferred. The listed hourly pay range is $18.64–$25.17. Regular full-time team members are offered a comprehensive benefits package.

Requirements

  • No minimum experience in the field or a similar manufacturing environment is required.
  • No minimum experience in the position is required.
  • No minimum people- or project-management experience is required; experience may include a combination of work experience and education.
  • High school diploma or equivalent required.
  • Ability to operate a forklift when needed.
  • Regular and predictable attendance.

Nice To Haves

  • Two years of experience in the field or a similar manufacturing environment.
  • Two years of experience working in the position.
  • Two years of experience managing people or projects; experience may include a combination of work experience and education.
  • Associate degree.
  • Forklift operation experience.

Responsibilities

  • Receive inbound orders into WMS, including spring water, resin, corrugated materials, film, labels, and package deliveries.
  • Rebuild damaged pallets before restocking and process RMAs.
  • Consolidate finished-goods storage to maximize storage capacity.
  • Identify, report, and observe quality issues with finished goods and raw materials; test and monitor resin and spring water.
  • Validate new SKUs in WMS for correct LGV storage and handling, correct LGV alarms, and clear blocked WMS locations.
  • Monitor loads and unload finished goods and raw-material deliveries using a forklift.
  • Maintain the pallet storage area by unloading pallets from trailers and staging them for LGV pickup.
  • Correct product spills and manually pull pallets from production as needed.
  • Supply production with non-inventory items such as glue, bags, and labels.
  • Prepare air-bag loads.
  • Facilitate information flow among logistics, production, and sales to support timely and accurate customer service.
  • Coordinate preload activities, inspect trailers, and ensure loads are completed on time.
  • Check in trucks, communicate loading instructions to forklift drivers, and provide correct loading documents or bills of lading and truck seals before trucks leave the facility.
  • Maintain records and reports required for daily shipping and inventory control.
  • Participate in process improvement and cost-reduction efforts.
  • Maintain a clean, orderly, and safe warehouse; make safety the top priority and promptly escalate safety issues.
  • Answer and make phone calls using proper phone etiquette; communicate with internal and external contacts to ensure trucks are loaded on time and troubleshoot issues.
  • Coordinate with transportation and production or scheduling to keep shipments flowing according to schedule.
  • Maintain regular and predictable attendance.

Benefits

  • Paid time off for holidays, sick time, and vacation time
  • Paid parental and caregiver leaves
  • Medical coverage, including virtual care options
  • Dental coverage
  • Vision coverage
  • 401(k) with company match
  • Health Savings Account with company match
  • Flexible Spending Accounts
  • Expanded mental wellbeing benefits, including free counseling sessions for team members and household family members
  • Family building benefits, including enhanced fertility benefits for IVF and fertility preservation, plus adoption, surrogacy, and doula reimbursements
  • Income protection, including life and AD&D, short- and long-term disability, critical illness, and accident plans
  • Special discount programs, including pet plans, prepaid legal services, identity theft protection, car rental, and airport parking
  • Tuition reimbursement
  • College savings plan and scholarship opportunities
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