Warehouse / Backup Delivery Driver

First Supply LLC•Sheboygan, WI

About The Position

First Supply is hiring a Warehouse Associate / Backup Delivery Driver. The position primarily performs warehouse duties, including processing, picking, packaging, and shipping orders, while also maintaining the qualifications needed to cover delivery routes and deliver merchandise to local customers. The role requires attention to detail, a strong commitment to safety, and customer-service skills. The position is Monday through Friday, with no weekends or overnights. The company describes opportunities to expand and grow a career within First Supply. Warehouse work includes processing incoming products, checking for damage and discrepancies, tracking order status, answering and routing telephone inquiries, following shipment hold procedures and special order instructions, labeling outbound materials, reconciling system records with picked quantities, and keeping the warehouse organized. When covering deliveries, the employee delivers merchandise according to schedule, operates company vehicles in compliance with applicable laws and DOT regulations, assists with loading and unloading, checks orders and packing slips, inspects vehicles, reports operating or maintenance problems, and communicates shortages, damage, overloads, or customer complaints to a supervisor. Other duties may be assigned by the Warehouse and/or Branch Manager. First Supply is a fifth-generation family-owned wholesale distributor serving customers across the Upper Midwest. It offers employees benefits including medical, dental, and vision coverage, a 401(k) with company match, PTO, company-paid holidays, on-demand pay, education assistance, and adoption assistance.

Requirements

  • Valid medical card to satisfy DOT requirements.
  • Must be at least 21 years of age.
  • Ability to lift and carry up to 75 pounds.
  • Driving record must meet the company insurance carrier's standards.
  • Good computer knowledge and skills, and ability to learn First Supply LLC's business system.
  • Good organizational skills for managing paperwork and time.
  • Excellent customer service skills.
  • Attention to detail.
  • Must have a registered account with the FMCSA DOT Clearinghouse.
  • Candidates must submit to a drug test with negative results upon an employment offer.
  • Must be bondable as defined by First Supply LLC's fidelity bond insurance carrier.
  • Must have a valid driver's license and a driving record that meets underwriting standards.

Nice To Haves

  • CDL license preferred.
  • Two years of truck driving experience preferred.

Responsibilities

  • Pick, package, and ship orders accurately and in a timely manner.
  • Process incoming products, check for damage, and follow tag and hold procedures.
  • Determine order status and follow special instructions for orders.
  • Answer telephone calls politely and promptly, provide accurate answers, take messages, or refer calls appropriately.
  • Report quality or inventory discrepancies to the Warehouse Manager or Inventory Control Specialist.
  • Label outbound material with the appropriate shipping label and ensure system documents match actual picked quantities and items.
  • Keep the warehouse clean and organized.
  • Deliver merchandise to customers in a timely and efficient manner when covering delivery routes.
  • Drive company vehicles defensively and comply with laws, DOT regulations, and company policies.
  • Provide courteous, service-minded customer interactions.
  • Assist with loading and unloading merchandise.
  • Follow assigned delivery schedules and check orders for accuracy, damage, and special instructions on packing slips.
  • Conduct vehicle pre-trip and post-trip inspections in accordance with DOT regulations.
  • Report vehicle operating problems and maintenance needs.
  • Inform a supervisor of shortages, overloads, damaged merchandise, or customer complaints.
  • Maintain vehicles in a neat and clean condition; remove empty skids, pallet jacks, carts, and debris, and refuel as directed.
  • Operate forklifts, pallet jacks, reach lifts, and stock pickers.
  • Perform other duties as assigned by the Warehouse and/or Branch Manager.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • PTO
  • Company-paid holidays
  • On-demand pay
  • Education assistance
  • Adoption assistance
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