Warehouse Associate 1

Niagara Water•Plainfield, IN

About The Position

The Warehouse Associate 1 checks trucks in and out using the warehouse management system (WMS) and supports quality and efficiency in trailer loading and unloading, including pallet handling. The role operates a forklift or works with the Laser Guided Vehicle (LGV) and warehouse handling system. Duties include inspecting outbound trailers, monitoring LGV activity, following standard operating procedures to maintain inventory accuracy, preparing loads for cross-country shipments and customer requirements, and maintaining a clean and safe work environment. The role receives and processes inbound materials and orders, manages finished-goods storage, supports production and shipping, monitors product quality, and coordinates with logistics, transportation, production, scheduling, sales, and truck drivers to keep shipments moving accurately and on schedule. Regular and predictable attendance is an essential function. Duties and responsibilities may change with or without prior notice. Niagara states that regular full-time team members are offered a comprehensive benefits package. The position requires a high school diploma; an associate's degree and two years of related experience are preferred.

Requirements

  • High school diploma.
  • No prior experience is required; minimum qualifications list 0 years of experience in the field or a similar manufacturing environment, in the position, or managing people/projects.
  • Operate a forklift when needed and/or work with the LGV and handling system.
  • Follow safety practices and warehouse procedures, and communicate effectively with internal and external contacts.

Nice To Haves

  • Associate's degree.
  • Two years of experience in the field or a similar manufacturing environment.
  • Two years of experience working in the position.
  • Two years of experience managing people/projects; experience may include a combination of work experience and education.

Responsibilities

  • Receive inbound orders into WMS, including spring water, resin, corrugated materials, film, labels, and courier deliveries.
  • Rebuild damaged pallets before restocking and process return merchandise authorizations (RMAs).
  • Consolidate finished-goods storage to maximize storage capacity.
  • Identify, report, and observe quality issues with finished goods and raw materials; validate new SKUs in WMS for proper LGV storage and handling.
  • Correct LGV alarms and monitor LGV activity and loads.
  • Load and unload finished goods and raw-material deliveries using a forklift; offload pallets from trailers and stage them for LGV pickup.
  • Maintain pallet storage areas, correct product spills, and manually pull pallets from production as needed.
  • Supply production with non-inventory items such as glue, bags, and labels; handle air-bag loads and clear blocked WMS locations.
  • Facilitate information flow among logistics, production, and sales to support timely, accurate customer service.
  • Test and monitor resin and spring water.
  • Coordinate preload activities and inspect trailers to ensure loads are completed on time.
  • Check in trucks and communicate loading instructions to forklift drivers.
  • Provide accurate loading documents and bills of lading, and apply truck seals before trucks leave the facility.
  • Maintain records and reports required for daily shipping and inventory control.
  • Participate in continuous process improvement and cost-reduction efforts.
  • Maintain a clean, orderly, and safe warehouse.
  • Answer and make phone calls using proper phone etiquette; communicate with internal and external contacts to ensure timely truck loading and troubleshoot issues.
  • Coordinate with transportation and production/scheduling teams to keep shipments flowing in and out of the warehouse as scheduled.
  • Maintain regular and predictable attendance.

Benefits

  • Paid time off for holidays, sick time, and vacation time.
  • Paid parental and caregiver leaves.
  • Medical coverage, including virtual care options.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Health Savings Account with company match.
  • Flexible Spending Accounts.
  • Expanded mental wellbeing benefits, including free counseling sessions for team members and household family members.
  • Family-building benefits, including enhanced fertility benefits for IVF and fertility preservation, plus adoption, surrogacy, and doula reimbursements.
  • Income protection, including life and AD&D insurance, short- and long-term disability, critical illness coverage, and an accident plan.
  • Special discount programs, including pet plans, prepaid legal services, identity theft services, car rental, and airport parking.
  • Tuition reimbursement, a college savings plan, and scholarship opportunities.
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