Warehouse Assistant Operations Manager

Stitch Fix•Phoenix, AZ

8d•Onsite

About The Position

Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. As an Assistant Operations Manager, you will closely partner with an Operations Manager and/or GM to support and lead a team of supervisors, process leads, and associates to achieve our goals. In this role, you will support strategic planning and execution of department and building-wide targets and initiatives to support our company goals.

Requirements

5+ years of people leadership experience within a warehouse or manufacturing setting, while demonstrating exceptional leadership skills and consistent influence of other people managers of large teams.
Demonstrate excellence in Microsoft Office or G Suite and maintain an open mindset towards learning and mastering new systems.
Experience setting operational performance standards, balancing short- and long-term priorities, and aligning departmental objectives with broader network goals.
Embodies values of Trust, Integrity, and Innovation as aligned with our OS while being responsible for enabling autonomy and building trust and accountability with the teams you manage.
Flexibility is important, as you should be available to address issues outside of standard business hours, and willing to work on nights or weekends as required.

Nice To Haves

Continuous improvement mindset with the ability to simplify complex processes, identify opportunities for synergy, and partner cross-functionally to drive efficiency.
Ability to develop data-driven business cases (ROI) by evaluating operational, employee, and client impact.

Responsibilities

Lead, coach, and develop a team of supervisors, process leads, and warehouse associates to achieve operational goals while fostering a culture of accountability, engagement, and continuous improvement.
Support strategic planning and execution of department and site-wide initiatives in partnership with the Operations Manager and/or General Manager.
Analyze daily operational performance, identify trends and opportunities, and make data-informed decisions to adapt to changing business needs.
Partner cross-functionally across the site and network to solve operational challenges, implement change initiatives, and drive continuous improvement.
Onboard and support new hires and cross-training team members to ensure successful integration and development.
Lead and support Operations Managers on special projects and other business priorities as needed.