Warehouse and Inventory Manager

Innovative Skincare•Mesa, AZ

2d•Onsite

About The Position

Innovative Skincare, home of the iS CLINICAL cosmeceutical brand, is seeking a Warehouse & Inventory Manager. The company focuses on creating groundbreaking skincare products through a blend of professional expertise and cultural harmony, fostering a community driven by passion and dedication. The Warehouse & Inventory Manager will lead day-to-day warehouse operations, including inbound and outbound logistics, material handling, inventory control, and overall warehouse flow for raw materials, packaging components, work-in-process (WIP), and finished goods within a GMP-regulated manufacturing environment. This role is critical for ensuring accurate receiving, storage, movement, and system tracking of materials to support production and on-time shipping. The manager will own both the physical warehouse operation and inventory accuracy, ensuring materials are available when needed. This is a hands-on leadership role responsible for a team of approximately 50 employees, including front-line supervisors, requiring strong floor presence, active engagement, and a focus on developing supervisors and driving accountability. The position operates within a high-growth, startup-like manufacturing environment at the new Mesa facility, demanding high ownership, flexibility, and a willingness to work extended hours during the initial ramp-up phase.

Requirements

Bachelor’s degree in Supply Chain, Operations, Business, or related field preferred (or equivalent combination of education and experience)
7–10+ years of progressive experience in warehouse operations, inventory control, and/or supply chain within a manufacturing environment
Proven experience managing both warehouse operations and inventory control functions in a high-volume setting
Demonstrated leadership experience managing through front-line supervisors and leading teams of 30+ employees
Strong working knowledge of ERP/WMS systems and inventory management best practices
Deep understanding of material flow, lot tracking, traceability, FIFO/FEFO, and inventory control/compliance requirements
Experience supporting end-to-end operations from raw material receipt through production support to finished goods distribution
Proven ability to build processes, develop teams, and drive accountability in a hands-on, fast-paced environment
Strong analytical, organizational, and problem-solving skills with the ability to identify and resolve operational issues quickly
High level of ownership with a willingness to maintain a consistent presence on the warehouse floor
Comfortable working in a fast-paced, high-growth manufacturing environment with evolving processes and priorities
Willingness and ability to work extended hours, including evenings and weekends, during the initial startup and ramp-up phase of the facility, with a transition to more standard business hours as operations stabilize

Nice To Haves

Experience in cosmetics, skincare, cosmeceutical, pharmaceutical, or other GMP-regulated environments strongly preferred

Responsibilities

Lead end-to-end warehouse operations, including receiving, put-away, storage, picking, staging, shipping, and distribution
Direct daily execution through front-line supervisors, ensuring alignment, accountability, and consistent performance across all shifts
Oversee fulfillment and shipping/receiving activities to ensure timely, accurate order processing and material movement
Ensure efficient material flow from inbound raw materials through production staging to finished goods shipment
Optimize warehouse layout, space utilization, and material flow to improve efficiency and throughput
Maintain a strong floor presence to monitor operations, remove bottlenecks, and drive execution standards
Own and maintain inventory accuracy across raw materials, packaging, WIP, and finished goods
Ensure all inventory transactions (receipts, transfers, consumption, adjustments) are accurate and timely within ERP/WMS systems (Great Plains/SalesPad)
Investigate discrepancies, perform root cause analysis, and implement corrective and preventive actions
Maintain real-time inventory visibility to support production, shipping, and fulfillment needs
Develop and manage cycle count programs to sustain high levels of inventory accuracy, following internal SOPs
Lead physical inventory counts and periodic full inventory audits
Partner with Finance and Quality to ensure accurate reconciliation and reporting
Maintain audit-ready documentation aligned with GMP and internal controls
Partner with Production to ensure timely material staging and issuance for compounding, filling, and manufacturing
Ensure accurate picking and delivery of materials to production in alignment with schedules
Support consistent end-to-end material flow from raw materials through WIP to finished goods and distribution
Collaborate with Supply Chain and Purchasing to align inventory levels with demand forecasts and production schedules
Monitor inventory to prevent stockouts, overstock, and obsolescence
Partner with Fulfillment and Customer Experience teams to ensure order accuracy, SLA adherence, and delivery performance
Support new product introductions through accurate setup, storage, and tracking of new SKUs
Own and continuously improve inventory and warehouse processes within ERP/WMS systems
Develop and track KPIs such as inventory accuracy, shrinkage, order accuracy, on-time shipping, inventory turns, and aging
Provide reporting and actionable insights to support decision-making across Operations, Supply Chain, and Finance
Support system implementations, upgrades, and process improvements
Ensure all warehouse and inventory practices comply with GMP, FDA, and internal quality standards
Enforce FIFO/FEFO practices and monitor shelf-life and expiration controls
Support audits, inspections, and regulatory requirements related to warehouse operations
Promote and enforce a strong culture of safety and operational discipline
Lead, develop, and manage a team of approximately 50 employees through front-line supervisors
Coach and develop supervisors to effectively lead their teams and drive daily performance
Provide training on systems, processes, and compliance requirements
Establish clear performance expectations and accountability across all levels of the organization
Foster a culture of accuracy, urgency, teamwork, and continuous improvement
Lead by example with a hands-on, “no job too small” mindset
Other duties as assigned