Warehouse and Inventory Manager

Innovative Skincare•Mesa, AZ

1d•Onsite

About The Position

Embark on an extraordinary journey with us at Innovative Skincare, home of the renowned iS CLINICAL cosmeceutical brand. We are not just about creating groundbreaking skincare products; we are about creating chemistry that extends beyond the lab – a dynamic synergy between our products and our people. At Innovative Skincare, we believe in a unique formula: the perfect blend of professional expertise and cultural harmony. This philosophy fuels our brand’s continuous growth and empowers each member of our team. We are more than a company; we are a community bound by passion, dedication, and a deep love for what we do, crafting an atmosphere that is as vibrant and energizing as our products. Who we are: Discover a world where skincare innovation meets scientific excellence at Innovative Skincare, a globally acclaimed leader in high-performance cosmeceuticals. Our journey is rooted in the relentless pursuit of creating skincare products that are not only effective but transformative. At the heart of our brand is the iS CLINICAL line, renowned for its fusion of nature’s finest ingredients with cutting-edge science. We are driven by a deep understanding of skin biology and a passion for unlocking the secrets of skin health and rejuvenation. Our ethos is built on the pillars of innovation, integrity, and excellence. Our team members at Innovative Skincare are part of a company that is shaping the future of skincare, where your work contributes to the well-being and confidence of people globally. Join us and be a part of this exciting alchemy where your talent meets our vision, creating a world of pure chemistry! JOB SUMMARY: The Warehouse & Inventory Manager is responsible for leading day-to-day warehouse operations, including inbound and outbound logistics, material handling, inventory control, and overall warehouse flow across raw materials, packaging components, work-in-process (WIP), and finished goods within a GMP-regulated manufacturing environment. This role ensures accurate receiving, storage, movement, and system tracking of materials to support production flow and on-time shipping and receiving. This position owns both the physical warehouse operation and inventory accuracy, ensuring materials are where they need to be, when they need to be there, to keep production and fulfillment running smoothly. The Warehouse & Inventory Manager is accountable for execution across the full warehouse lifecycle—from raw material intake through internal movement and finished goods distribution—while quickly identifying and resolving operational gaps. This is a hands-on leadership role responsible for a team of approximately 50 employees, including front-line supervisors. Success in this role requires strong floor presence, active engagement in daily operations, development of supervisors, and driving accountability across the team. The manager will build and reinforce processes, elevate performance, and ensure consistent execution across all warehouse and inventory functions. This role operates within a high-growth, startup-like manufacturing environment at the new Mesa facility, requiring a high level of ownership, flexibility, and willingness to roll up your sleeves. During the initial ramp-up phase, extended hours will be required, including 10+ hour days and weekend support as needed, to ensure production continuity, team development, and operational readiness. As operations stabilize, the schedule is expected to transition to more consistent standard hours, typically 6:00 AM to 2:30 PM, Monday through Friday. However, flexibility is required, and extended hours may be necessary during peak production periods or seasonal demand fluctuations.

Requirements

Bachelor’s degree in Supply Chain, Operations, Business, or related field preferred (or equivalent combination of education and experience)
7–10+ years of progressive experience in warehouse operations, inventory control, and/or supply chain within a manufacturing environment
Proven experience managing both warehouse operations and inventory control functions in a high-volume setting
Demonstrated leadership experience managing through front-line supervisors and leading teams of 30+ employees
Experience in cosmetics, skincare, cosmeceutical, pharmaceutical, or other GMP-regulated environments strongly preferred
Strong working knowledge of ERP/WMS systems and inventory management best practices
Deep understanding of material flow, lot tracking, traceability, FIFO/FEFO, and inventory control/compliance requirements
Experience supporting end-to-end operations from raw material receipt through production support to finished goods distribution
Proven ability to build processes, develop teams, and drive accountability in a hands-on, fast-paced environment
Strong analytical, organizational, and problem-solving skills with the ability to identify and resolve operational issues quickly
High level of ownership with a willingness to maintain a consistent presence on the warehouse floor
Comfortable working in a fast-paced, high-growth manufacturing environment with evolving processes and priorities
Willingness and ability to work extended hours, including evenings and weekends, during the initial startup and ramp-up phase of the facility, with a transition to more standard business hours as operations stabilize

Responsibilities

Lead end-to-end warehouse operations, including receiving, put-away, storage, picking, staging, shipping, and distribution
Direct daily execution through front-line supervisors, ensuring alignment, accountability, and consistent performance across all shifts
Oversee fulfillment and shipping/receiving activities to ensure timely, accurate order processing and material movement
Ensure efficient material flow from inbound raw materials through production staging to finished goods shipment
Optimize warehouse layout, space utilization, and material flow to improve efficiency and throughput
Maintain a strong floor presence to monitor operations, remove bottlenecks, and drive execution standards
Own and maintain inventory accuracy across raw materials, packaging, WIP, and finished goods
Ensure all inventory transactions (receipts, transfers, consumption, adjustments) are accurate and timely within ERP/WMS systems (Great Plains/SalesPad)
Investigate discrepancies, perform root cause analysis, and implement corrective and preventive actions
Maintain real-time inventory visibility to support production, shipping, and fulfillment needs
Develop and manage cycle count programs to sustain high levels of inventory accuracy, following internal SOPs
Lead physical inventory counts and periodic full inventory audits
Partner with Finance and Quality to ensure accurate reconciliation and reporting
Maintain audit-ready documentation aligned with GMP and internal controls
Partner with Production to ensure timely material staging and issuance for compounding, filling, and manufacturing
Ensure accurate picking and delivery of materials to production in alignment with schedules
Support consistent end-to-end material flow from raw materials through WIP to finished goods and distribution
Collaborate with Supply Chain and Purchasing to align inventory levels with demand forecasts and production schedules
Monitor inventory to prevent stockouts, overstock, and obsolescence
Partner with Fulfillment and Customer Experience teams to ensure order accuracy, SLA adherence, and delivery performance
Support new product introductions through accurate setup, storage, and tracking of new SKUs
Own and continuously improve inventory and warehouse processes within ERP/WMS systems
Develop and track KPIs such as inventory accuracy, shrinkage, order accuracy, on-time shipping, inventory turns, and aging
Provide reporting and actionable insights to support decision-making across Operations, Supply Chain, and Finance
Support system implementations, upgrades, and process improvements
Ensure all warehouse and inventory practices comply with GMP, FDA, and internal quality standards
Enforce FIFO/FEFO practices and monitor shelf-life and expiration controls
Support audits, inspections, and regulatory requirements related to warehouse operations
Promote and enforce a strong culture of safety and operational discipline
Lead, develop, and manage a team of approximately 50 employees through front-line supervisors
Coach and develop supervisors to effectively lead their teams and drive daily performance
Provide training on systems, processes, and compliance requirements
Establish clear performance expectations and accountability across all levels of the organization
Foster a culture of accuracy, urgency, teamwork, and continuous improvement
Lead by example with a hands-on, “no job too small” mindset
Other duties as assigned