Warehouse Agent

Alliance Ground International•Vandalia, OH

About The Position

The Warehouse Agent supports operational efficiency, company profitability, and customer satisfaction by safely and accurately receiving, storing, and handling inbound and outbound shipments in an aviation cargo environment. The role involves cargo movement, inventory control, documentation, equipment operation, and compliance with company, airport, and customer safety and security procedures. Warehouse Agents communicate with flight crews, gate agents, ground crews, supervisors, and airport authorities to coordinate cargo and equipment movement. They complete required training, paperwork, and system entries, maintain a clean work area, and report hazards, incidents, damaged equipment, or security concerns. The position requires physical stamina and strength, including frequent and repetitive lifting, carrying, pushing, pulling, walking, climbing, bending, kneeling, crawling, and stooping. Work hours may be flexible and include nights, weekends, and holidays. Alliance Ground International (AGI) provides ground-handling services to more than 100 airlines at 61 airports across the U.S. and Canada and employs over 12,000 team members.

Requirements

Be at least 18 years of age.
Have a high school diploma, GED, or equivalent work experience.
Possess a valid driver’s license with a clean driving record.
If working in the United States, have authorization to work in the United States as defined by the Immigration Reform Act of 1986; if working in Canada, have authorization to work in Canada as defined by the Immigration and Refugee Protection Act of 2001.
Complete ramp and SIDA training to obtain airport authority identification security.
If required by the customer or role access, be able to secure a Customs Seal through the respective governing agency.
Communicate information and instructions effectively and professionally, verbally and/or by radio, with flight crews, gate agents, and other ground crew.
Have basic math skills to calculate piece counts, weights, and dimensions as needed.
Have computer skills to use systems to track cargo as needed.
Have problem-solving skills to troubleshoot loading and unloading issues.
Have time-management skills to complete tasks efficiently in a fast-paced environment.
Be able to lift, carry, push, pull, and move items weighing 70 pounds (32 kg) or more regularly.
Be able to repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Be able to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
Be able to remain alert to moving vehicles and use radio equipment to communicate with crew and airport authorities.
Be able to work around machinery noises.

Nice To Haves

One or more years of relevant experience.

Responsibilities

Facilitate loading and unloading cargo to and from trucks.
Check freight for piece count, weight, dimensions, and required documents when accepting or delivering cargo.
Issue warehouse receipts or collect signed delivery receipts.
Verify that cargo has been properly released by office personnel before delivery to a consignee or agent.
Operate basic cargo-handling equipment, including forklifts, aircraft pallets, and pallet jacks.
Break down import-flight cargo, sort it as required, check it against the manifest, and store it in the appropriate warehouse location.
Build up cargo for export flights according to instructions from a supervisor or other person directing the freight buildup.
Maintain inventory of freight on hand, warehouse supplies, airline equipment, and containers.
Maintain the security of cargo and company equipment; observe for tampering or pilferage and report incidents to a supervisor.
Keep the work area clean and report damaged or broken equipment.
Accept related assignments from lead agents, supervisors, or management.
Complete work-related paperwork and forms and enter data into the company information system as required.
Follow company procedures and protocols to work safely and responsibly.
Complete training required by the company, airport governing authority, or customer.
Take reasonable care for personal and others’ health, wellbeing, safety, and security at work.
Cooperate with managers and supervisors to support compliance with legal requirements.
Avoid intentionally or recklessly interfering with or misusing company-provided health, safety, security, or welfare resources.
Inform a manager or supervisor about work situations, equipment, or activities presenting serious or immediate danger.
Report hazards, near misses, incidents, accidents, and dangerous occurrences according to company and carrier procedures.
Work in accordance with provided information, training, and applicable health, safety, and security rules.
Understand AGI health, safety, and security policies and attend required AGI training.
Be punctual, prepared, and safety-conscious, and work flexible hours including nights, weekends, and holidays.