Warehouse Admin/Customer Service
About The Position
American Lumper Services is a growing nationwide warehouse management company, and we are currently looking for a Warehouse Admin in the Portland, OR area. This role involves answering phone calls and emails, providing details to drivers on delivery locations, responding to customers, carrier partners, and drivers’ questions and concerns, and assisting the team with administrative duties. The ideal candidate is great at customer service, enjoys problem-solving, is good with computers, proficient with Microsoft Office Suite (Excel, email, phones), familiar with the warehouse environment, good at time management, adaptable, a fast learner, comfortable with face-to-face and phone interactions, and possesses a can-do attitude.
Requirements
- Patient and willing to learn
- Respectful and helpful to internal and external customers
- Able to be on your feet for extended periods of time
- Good attitude and work well with others
- Organized, computer literate and customer service oriented
- Takes pride in work and cares about the outcome
- Proficient with basic computer skills
- Proficient in using Microsoft office, Outlook, Excel, Etc.
- Comfortable with face to face/ Phone interactions
Nice To Haves
- Familiar with the warehouse environment
- Great at managing your time
- Not afraid to jump in and figure it out
- Can-do attitude
- Ready for a new adventure
Responsibilities
- Answering phone calls and emails
- Providing details to drivers on delivery locations
- Responding to customers, carrier partners, and drivers’ questions and concerns
- Assisting the team with administrative duties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
