Warehouse Admin Clerk

Vintners Logistics LLC•Kennewick, WA

10h•$21 - $26•Onsite

About The Position

Vintners Logistics, LLC is seeking a Customer Service Representative to join their team in Kennewick, Washington. This role is responsible for providing excellent customer service, managing customer orders, coordinating between departments, and performing various administrative duties within the warehouse and transportation management systems.

Requirements

High school diploma or GED
Minimum 2 years of prior warehousing and transportation experience
Microsoft Office suite including word and excel

Nice To Haves

AA in business
Detail orientated
Team player who is adaptable to change.
Solution orientated.
Self-directed
Willing to be cross trained on additional systems.
Support continuous improvement

Responsibilities

Provide excellent customer service by phone & email
Greet will call customers and visitors, complete sign-ins, coordinate in and out shipments
Receive and process customer orders in warehouse and transportation management systems
Conduct customer calls as needed for order coordination, changes, payments and account status
Respond to customer inquiries via phone calls or email
Coordinate between the transportation and warehousing departments ensuring customer orders are picked, shipped and documented correctly
Set up new customer accounts & related customer onboarding activities
Process warehouse receiving; including system entry & item creation as needed.
Complete & verify bi-weekly compliance reporting
Assist in inventory counts, month end closing and related operational duties
Document filing, scanning, & processing
Verify warehouse charges for customer billing
Set up rates/rate changes in warehouse system annually or as required
Maintain Strong written & verbal communication skills with team and customers
Maintain a positive & productive relationship with team members, management & customers.
Preform other administrative duties as assigned.