Ward Clerk

University Health Network • Toronto, ON

6d • CA$21 - CA$26 • Onsite

About The Position

The Ward Clerk position is a replacement role within the Emergency Department at Toronto General Hospital. This role involves performing reception and clerical support duties, organizing and maintaining patient records, performing patient administration functions such as scheduling appointments, coordinating unit administrative functions, and ensuring the efficient operation of the unit. The position requires adherence to Hospital standards and the ability to work effectively in stressful situations.

Requirements

• Completion of Grade 12 or equivalent
• Minimum one (1) year recent related clerical experience
• General knowledge of office practices, processes, and procedures
• Previous on-the-job computer word processing/spreadsheet experience
• Good data entry/keyboarding skills
• Excellent organizational, time management and prioritization skills
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Good problem-solving skills
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work effectively and safely when dealing with stressful situations
• Knowledge of Emergency Assistance Codes

Nice To Haves

• Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred
• Experience working in a Microsoft Office software environment
• Experience working in a health care environment preferred
• Knowledge of Medical Terminology preferred

Responsibilities

• Performing reception responsibilities
• Providing clerical support
• Organizing and maintaining patient charts, electronic and paper information filing systems
• Performing patient administration functions including scheduling and coordinating appointments/meetings/events
• Maintaining written and/or electronic calendar/schedules, etc.
• Coordinating unit administrative functions
• Ensuring the efficient operation of the unit, within the scope of authority
• Performing other duties consistent with the job classification, as required

Benefits

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED