Ward Clerk

Missouri Delta Medical Center•Sikeston, MO

2d•Onsite

About The Position

This position assists with planning, organizing, implementing, and evaluating activities occurring at the nursing station by performing clerical or receptionist duties and maintaining the physical environment. The Ward Clerk respects the confidentiality of patient, hospital, and physician-related information, participates in Quality Improvement, and independently utilizes reference materials as necessary. They collect and document patient data correctly, notify appropriate nursing personnel of patient needs/requests, and confer with nursing personnel regarding the scheduling of patient tests and activities. The Ward Clerk processes STAT orders immediately and notifies the team leader/charge nurse and other involved departments, and processes physician orders accurately and in a timely manner. They assist in admission, transfer, and discharges to provide for a smooth work flow, and assist patients, visitors, and nursing staff as needed and/or directed in a courteous manner. The Ward Clerk competently performs Ward Clerk clerical skills, promotes good public relations for the nursing department/hospital, and utilizes basic problem-solving skills to prevent or resolve problems. They act as the focus of communications at the nursing station regarding patient care activities and patient location, and are able to provide information and direction regarding the same. Additionally, they initiate and maintain an up-to-date patient kardex and maintain the patient charge in appropriate and functional order, preparing and transferring the chart following death or discharge.

Requirements

BLS training.
Must have the knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must use good body mechanics to independently lift work related items.
Must have ability to read various handwriting techniques and visualize the work environment.
Must have ability to receive and comprehend telephone calls and communicate with health care team members.
Talking is essential in addressing patient/family and health care team members’ needs and/or requests.

Nice To Haves

Completion of an approved Ward Clerk course preferred.
Previous Ward Clerk experience preferred.

Responsibilities

Assists with planning, organizing, implementing and evaluating activities occurring at the nursing station by performing clerical or receptionist duties and maintaining the physical environment.
Respects the confidentiality of patient, hospital and physician related information.
Participates in Quality Improvement.
Independently utilizes reference materials as necessary.
Collects and documents patient data correctly.
Notifies appropriate nursing personnel of patient needs/requests.
Confers with nursing personnel regarding the scheduling of patient tests and activities.
Processes STAT orders immediately and notifies team leader/charge nurse and other involved departments. Processes physician orders accurately and in a timely manner.
Assists in admission, transfer, and discharges to provide for a smooth work flow.
Assists patients, visitors, and nursing staff as needed and/or directed in a courteous manner.
Competently performs Ward Clerk clerical skills.
Promotes good public relations for the nursing department/hospital.
Utilizes basic problem solving skills to prevent or resolve problems.
Acts as focus of communications at the nursing station regarding patient care activities, patient location, and is able to provide information and direction regarding the same.
Initiates and maintains an up-to-date patient kardex.
Maintains the patient charge in appropriate and functional order; prepares and transfers chart following death or discharge.