Ward Clerk

healthscie•Sudbury, ON

4d•CA$29 - CA$31•Onsite

About The Position

Act as the initial contact for the unit and provide supportive service by ensuring clear, concise communication, and facilitating the flow of information with other departments, the health care team, patients, visitors, and family members. The Ward Clerk will process patient registration, admissions, transfers and discharges, create, prepare and maintain patient charts, and book tests, procedures, and appointments, coordinating patient flow. They will also prepare charts for satellite, transient, and post-transplant patients, complete and adjust weekly patient schedules, and maintain MyHSN schedules for satellite staff. This role involves providing reception and general office functions, including payroll entry and scheduling, and offering assistance, guidance, and direction to patients and visitors. Additionally, the Ward Clerk will answer inquiries, relay telephone calls and messages, provide updates and reports on unit status, and order office and medical supplies as needed. The position may require coverage in other areas of the program, participation in education and training related to health and safety legislation, standards, and guidelines, and contributing to learner development through academic support, mentorship, preceptorship, and supervision. Participation in hospital training and assisting with improvement initiatives are also part of the role.

Requirements

Minimum of a one (1) year Diploma in a Medical Office Administration field from an accredited college.
Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.
Minimum of six (6) months’ recent relevant experience required.
Demonstrated knowledge of and proficiency with Medical Terminology.
Demonstrated ability to type a minimum of 50 w.p.m. and proficiency in data entry.
Demonstrated computer skills with advanced proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
Demonstrated ability to effectively interact and communicate with patients, families, and healthcare workers.
Demonstrated interpersonal and communication skills.
Ability to prioritize tasks.
Demonstrated compliance with HSN’s privacy policy.
Demonstrated commitment to the safety of co-workers and patients.
Successful Vulnerable Sector Check is required.
Demonstrated commitment to ongoing professional development.
Demonstrated professionalism in dealing with confidential and sensitive issues.
Demonstrated positive work record and good attendance record.
Ability to meet the physical and sensory demands of the job.
Ability to travel between local sites.

Responsibilities

Process patient registration, admissions, transfers and discharges.
Create, prepare and maintain patient charts.
Book tests, procedures, appointments and coordinate patient flow.
Prepare charts for satellite, transient and post-transplant patients.
Complete weekly patient schedule and make changes to schedule as required.
Maintain all MyHSN schedules for satellite staff.
Provide reception and general office functions to the unit (e.g. payroll entry, scheduling).
Provide assistance, guidance, and direction to patients and visitors.
Answer enquiries and relay telephone calls and messages.
Provide updates and reports on unit status.
Order office and medical supplies as required.
Provide coverage to other areas of the program as required.
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Contribute to learner development by providing academic support, mentorship, preceptorship and supervision as required.
Participate in hospital training as required.
Assist with improvement initiatives as required.
Perform other duties as required.