Ward Clerk/Unit Secretary U

Montefiore Health System•New York, NY

6d•Onsite

About The Position

The Unit Secretary is responsible for the flow of information inter/intra unit and between members of the patient care team. Additionally, the unit secretary functions as a receptionist while performing secretarial and routine administrative duties. The unit secretary's primary role is integrity and maintenance of the medical record from admission to discharge, ordering supplies, and coordination of the movement of patients on the assigned unit. Utilizes effective interpersonal skills to communicate and collaborate effectively with the Interdisciplinary Care Team.

Requirements

High School/GED Required
To be trained on either CIS or BIS a unit secretary must demonstrate that they are capable of working in a windows environment.
Computer Literacy Required.
Must be able to read, write and speak English fluently.
OHS Annual Assessment
OHS Fit Test

Nice To Haves

Previous experience preferable.

Responsibilities

Providing and maintaining a safe environment through preventive and interventional measures.
Adherence to infection control, safety, and disaster policies and procedures.
Tags and removes broken equipment immediately. Communicates information regarding broken equipment to engineering or bioengineering as appropriate.
Ensures patients' rights are respected as identified in the Patient Bill of Rights.
Maintains patient confidentiality at all times.
Promotes the Core Values of Patient, Family Centered Care.
Able to set priorities, problem solve, use proper judgment in difficult situations, and be flexible in all situations.
Completes assignments within established time frames. Asks questions and seeks clarification when necessary. Escalates difficult situations as appropriate.
Actively participates, practices, and promotes continuous quality improvement. Contributes to problem identification and problem-solving in the work environment.
Supports the mission, vision, performance target factors, and goals of Montefiore Medical Center.
Performs other duties as assigned and necessary for the efficient operation of the medical center.
Reports on and off duty to the charge nurse.
Maintain patient medical records from admission through discharge in the appropriate "Universal Chart" order.
Complete charts sent to the medical records department in the pre-defined universal chart order. All patient charts are complete and properly identified.
All pages in the chart are stamped with the patient's addressograph or labeled correctly.
Remove and store excess pages as necessary from the medical record and files in the approved location.
Charts are located and stored in the proper place at all times.
Screen and respond to telephones, call lights, and patient intercom in an appropriate manner. Locate personnel and relay messages as needed.
Greet visitors in a cordial and respectful manner. Respond to questions within the scope of responsibility and provide directions if needed.
Provide non-medical information regarding patients when appropriate. Refer all other inquiries to the appropriate caregiver, physician, and/or nurse.
Maintain and immediately communicate all admissions, discharges, transfers, and deaths to the appropriate departments.
Maintain patient unit records and forms as required by the patient care unit, such as patient activities and movement logs.
Arranges for patient appointments and referrals after receiving an order.
Arranges for retrieval of patients belongings; as well as transportation.
Notifies Security to retrieve patient belongings and gives patient property receipt. Calls for Ambulette or Taxi as directed by RN.
Monitors unit inventory and orders all patient unit supplies utilizing appropriate forms and/or technology in a cost effective way.
Reviews tele-tracking system to assure that a patient has not been scheduled in two places at the same time. Assures that all schedules are available and make appropriate notations on the system when changes occur. Notifies RN of patient's scheduled test time. Acts as the communication liaison between the unit and ancillary departments. Performs a unit-based bed sweep three times a day.
Gives report to oncoming Unit Secretary, which includes: A. Location of patients off the unit. B. Anticipated admissions/discharges/ transfers. C. Patients scheduled for tests and procedures. D. Summary of daily activities.
Utilizes Unit Secretary worksheet/CIS to keep track of patient location, discharges/transfers/ admissions. Utilizes telephone message logs as per unit practice.
Maintains inventory of office supplies and equipment.
Orders supplies from warehouse on BIS/SAP System.
Generates Purchase orders/Requisitions manual/ automated.
Keeps accurate records of orders.
Follow-up on return of broken equipment/ replacement on unit.