Part-time Walkthrough Agent - Raleigh

ProHome • Raleigh, NC

22h • Hybrid

About The Position

This work-as-needed, part-time position is ideal for experienced residential construction professionals who take pride in exceptional customer service. You’ll serve as a key point of contact for new home buyers, helping ensure a smooth, confident transition into their new homes. As the welcoming face and voice of our company, you’ll support buyers during one of life’s most exciting milestones—moving into a new home—while helping maintain high customer satisfaction and retention.

Requirements

• High school diploma or GED required.
• Residential construction experience strongly preferred.
• Experience conducting walkthroughs and documenting construction-related items is a plus.
• Excellent verbal and written communication skills.
• Comfortable interacting with homeowners, builders, and internal teams.
• Proficient with iPad, Microsoft Office Suite, PDF Expert, and Adobe PDF.
• Strong interpersonal and relationship-building skills.
• Ability to sit, stand, and walk for extended periods during fieldwork.
• Valid driver’s license and clean driving record required.
• Must reside in or near Raleigh, NC.
• Availability of 2-3 days out of the work week (Monday-Friday) to perform this job as needed.

Nice To Haves

• Experience in carpentry, installation, home inspection, renovation, firefighting, or similar fields.

Responsibilities

• Deliver prompt, professional, and friendly customer service to new home buyers and builders.
• Conduct new home orientations and walkthroughs, ensuring all details are reviewed and properly documented.
• Meet with clients on-site to explain procedures, answer questions, and document potential construction-related items.
• Maintain regular communication with the Director of Field Operations and Strategic Accounts, providing updates on progress and performance.

Benefits

• Paid training to ensure confidence and success in the role.
• Competitive pay: $25/hour.
• Exposure to the residential construction industry with opportunities to learn from experienced professionals.
• A supportive team environment focused on quality, collaboration, and growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED