Waiver Case Manager - St. Louis County (No Experience Required)
About The Position
This role involves serving a caseload of clients, with an average of 38 clients per caseload, which is lower than the industry standard. Key responsibilities include completing new client intakes, developing initial service plans with clients and their legal representatives, coordinating services between providers and clients, scheduling in-person meetings with clients at least twice a year, and making monthly phone contact with each client. The position also requires maintaining quality documentation, such as case notes, service plans, and service agreements. The Case Manager will work with clients to identify their needs and aspirations, connect them to appropriate services and resources, and act as a liaison to ensure their care team is aligned in supporting their goals.
Requirements
- Bachelor’s degree in health and human services OR bachelor’s degree in any field with 1-year of experience in the human services field
- Ability to pass DHS background check
- Driver’s license
- Access to a reliable vehicle
- Vehicle insurance
- Clean driving record
Nice To Haves
- Desire to be a new member of a supportive team
- Value autonomy to prioritize and complete tasks by required deadlines
- Engage naturally in personal connection while maintaining appropriate boundaries
- Resourceful and proactive problem solver
- Adapt to the changing needs of a diverse caseload and county policy changes
Responsibilities
- Serve a caseload of clients (average 38 clients per caseload)
- Complete new client intakes
- Develop initial service plan with the client and legal representative
- Coordinate services between providers and clients
- Schedule in-person meetings with clients at least twice per year
- Make monthly phone contact with each client
- Maintain quality documentation, such as case notes, service plans and service agreements
- Work to uncover client needs and aspirations
- Connect clients to appropriate services and resources
- Act as a liaison for the client to ensure their whole care team is well aligned
Benefits
- Health insurance
- Dental insurance
- Life insurance
- 401K (eligible at 90 days of full-time employment)
- PTO
- Paid holidays
- Mileage reimbursement
- Career path with clear opportunities for promotions
- Feedback and support in weekly one-on-ones
- In-house development courses and programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
