Magnolia Table - Waitstaff

MagnoliaWaco, TX
Onsite

About The Position

At Magnolia, the Waitstaff is responsible for creating the Magnolia Table experience for guests by providing prompt service, delivering quality products, and maintaining a clean and comfortable restaurant environment. This position ensures the highest level of customer care for guests by providing exceptional service and assistance. This position works from Magnolia Table in Waco, Texas. It reports to the Assistant Front of House Manager and has no supervisory responsibilities.

Requirements

  • Proficiency in Toast preferred
  • Strong customer service skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Ability to maintain a pleasant and professional demeanor while working with a sense of urgency
  • Food Handler's license and TABC certification required upon hire
  • Must be available to work weekends, nights, special events, and holidays as business needs require

Nice To Haves

  • High school diploma or GED equivalent preferred
  • 0-1 years of related work experience preferred

Responsibilities

  • Ensure the highest level of guest care, in line with Magnolia’s brand
  • Greet and escort guests to their table when necessary
  • Ensure steps of service are followed for exceptional guest experience
  • Present menu and provide information (portions, ingredients, food allergies, etc.)
  • Suggestive selling seasonal specials and beverages
  • Relay orders to kitchen by recording guest choices, identifying special dietary needs, and taking note of special requests
  • Serve orders by running food from kitchen and delivering accompaniments and condiments from service bars
  • Contribute to opening/running/closing side work (brewing coffee/tea, stocking beverage stations, filling water carafes, maintaining a clean and organized workspace, etc.)
  • Contribute to a safe and clean working environment
  • Perform other duties as assigned
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