Magnolia Table - Host

Magnolia•Waco, TX

5d•Onsite

About The Position

At Magnolia, the Host is responsible for greeting, checking in, and seating guests and contributing to an efficient front of house flow. This position works from Magnolia Table in Waco, Texas. It reports to the Assistant Front of House Manager and has no supervisory responsibilities.

Requirements

High school diploma or GED equivalent preferred
0-1 years of related work experience preferred
Food Handler's license and TABC certification upon hire
Must be available to work weekends, nights, special events, and holidays as business needs require
Strong customer service skills
Ability to manage multiple tasks in a fast-paced environment
Ability to maintain a pleasant and professional demeanor while working with a sense of urgency

Nice To Haves

Contribute to a team environment supporting diversity, equity, inclusion, and belonging.
Work effectively with others, be a team player and contribute toward team goals.
Identify and communicate challenges in day-to-day activities.
Eye for detail, accuracy, and complete all tasks in a timely manner.
Willingness to learn and adapt to new processes and technologies.
Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
Approach change with positivity and curiosity.
Know your role in achieving team goals.

Responsibilities

Ensure the highest level of guest care, in line with Magnolia’s brand
Greet incoming guests with enthusiasm and provide information to ensure a seamless experience
Strategically manage the flow of guests by pre-assigning and seating
Obtain reservation information and provide accurate wait times to guests
Assist with bussing and resetting tables when needed
Ensure menus are cleaned between uses
Maintain a clean and safe work environment that is always guest ready
Assist with running drinks and food when needed
Respond to guest needs when possible and/or communicate to a manager if necessary
Perform other duties as assigned