Waitstaff

Redstone American Grill • Evesham Township, NJ

10d

About The Position

The Waitstaff position is essential in delivering an exceptional dining experience to guests by providing attentive, courteous, and efficient service. This role involves taking orders accurately, serving food and beverages promptly, and ensuring customer satisfaction throughout their visit. Waitstaff act as the primary point of contact between the kitchen and the guests, facilitating clear communication to meet dietary needs and preferences. They also play a key role in maintaining a clean and organized dining environment, adhering to health and safety standards. Ultimately, the Waitstaff contribute significantly to the establishment's reputation by fostering a welcoming atmosphere and encouraging repeat patronage.

Requirements

• Previous experience in a customer service or food service role is preferred but not mandatory.
• Ability to communicate clearly and effectively with guests and team members.
• Basic math skills for handling transactions and making change.
• Physical stamina to stand and walk for extended periods and carry trays or plates.
• Flexibility to work various shifts including evenings, weekends, and holidays.

Nice To Haves

• Experience working in a fast-paced restaurant or hospitality environment.
• Knowledge of food safety and hygiene standards.
• Familiarity with point-of-sale (POS) systems.
• Multilingual abilities to assist a diverse customer base.
• Strong interpersonal skills and a positive attitude towards teamwork.

Responsibilities

• Greet and seat guests in a friendly and professional manner.
• Present menus, explain daily specials, and answer questions regarding menu items and ingredients.
• Take accurate food and beverage orders and relay them to the kitchen and bar staff.
• Serve food and drinks promptly while ensuring order accuracy and presentation standards.
• Check in with guests to ensure satisfaction and address any concerns or special requests.
• Process payments and handle cash or card transactions securely.
• Maintain cleanliness and organization of dining areas, including setting and clearing tables.
• Collaborate with team members to ensure smooth service flow and support during busy periods.
• Adhere to all health, safety, and hygiene regulations.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees