Waitstaff - Full Time & Part Time

Maquise • Winnipeg, MB

11d • Onsite

About The Position

This role is responsible for taking food and beverage orders and efficiently delivering items to dining room guests. The Waitstaff will promptly and warmly greet guests, take orders efficiently, and deliver food promptly and professionally while maintaining safe food handling and sanitation standards. This position requires a complete understanding of menu items and ingredients, the ability to advise guests on food and drink combinations, and to accommodate reasonable requests. The Waitstaff will communicate with back-of-the-house staff to ensure order accuracy and special requests are met, and will promptly address guest complaints or issues by relaying them to a supervisor. Additionally, the Waitstaff will ensure the dining room is properly set up and maintained in a clean and neat condition, meeting established sanitation standards, and will collaborate with other departments during special events and functions.

Requirements

• Previous experience in the food services industry
• A valid Food Handler Certificate or provincial equivalent
• Exceptional communications skills and ability to get along well with others
• Physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift

Responsibilities

• Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests
• Demonstrate complete understanding of menu items and ingredients. Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and notes preferences. Demonstrate knowledge of specialized diets
• Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated
• Promptly address complaints or issues, relay relevant information or complaints directly to supervisor
• Ensure that the dining room is properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards
• Work with staff of other departments to perform job duties during special events and functions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed