Waitstaff - Part Time
About The Position
This role is responsible for taking food and beverage orders and efficiently delivering items to dining room guests. The Waitstaff will promptly and warmly greet guests, take orders efficiently, and deliver food promptly and professionally while maintaining safe food handling and sanitation standards. This role requires a complete understanding of menu items and ingredients, the ability to advise guests on food and drink combinations, and to accommodate reasonable requests. Communication with back-of-the-house staff is essential for correct order delivery and special requests. The Waitstaff will also address guest complaints, ensure the dining room is properly set up and maintained, and collaborate with other departments for special events.
Requirements
- Previous experience in the food services industry
- A valid Food Handler Certificate or provincial equivalent
- Exceptional communication skills and ability to get along well with others
- Physically able to lift and transfer heavy, hot items
- Physically able to stand/walk for the majority of the shift
Responsibilities
- Greet guests in the dining room and take food and beverage orders efficiently, following established steps of service.
- Deliver food promptly and professionally, maintaining safe food handling and sanitation standards.
- Follow up periodically to assist with any additional needs or requests.
- Demonstrate complete understanding of menu items and ingredients.
- Advise guests on appropriate combinations of food and drinks when requested.
- Accommodate reasonable requests and note guest preferences.
- Demonstrate knowledge of specialized diets.
- Communicate directly with back-of-the-house staff to ensure correct order delivery and accommodation of special requests.
- Promptly address complaints or issues, relaying relevant information or complaints directly to a supervisor.
- Ensure the dining room is properly set up prior to and after the service period.
- Keep the dining area clean and neat while meeting established sanitation standards.
- Work with staff of other departments to perform job duties during special events and functions.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
