J23 Waitstaff Assistant
About The Position
The Waitstaff Assistant plays a crucial role in ensuring a seamless and enjoyable dining experience for guests. This position involves supporting the waitstaff in various aspects of service, from guest interaction and order taking to food and beverage delivery and maintaining the cleanliness of the dining area. The assistant will also be involved in setting up and breaking down dining areas, restocking supplies, and collaborating with other team members to ensure efficient operations. Adherence to health and safety standards is paramount, as is the ability to support special events and perform other duties as assigned by management.
Requirements
- High school diploma or equivalent
- Must possess excellent interpersonal skills
- Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
Nice To Haves
- Six months’ experience in food & beverage service preferred
- Knowledgeable of food and wine
Responsibilities
- Assist waiter in greeting and seating guests in a friendly and efficient manner.
- Help set up dining tables with utensils, napkins, glassware, and condiments.
- Assist in taking drink and food orders from guests when needed, under the supervision of wait staff.
- Clear empty dishes and glasses from tables promptly to maintain cleanliness and ensure guest comfort.
- Respond to guest needs, such as providing additional napkins, refilling water glasses, and offering condiments.
- Ensure guests’ satisfaction by addressing minor requests and informing the waiter of guest needs.
- Assist waiters with the delivery of food and beverages to tables in a timely and efficient manner.
- Ensure that all items ordered by guests are brought out accurately and quickly.
- Refill water, bread baskets, and other necessary items during the meal.
- Maintain the cleanliness of the dining area by regularly clearing away dirty dishes, trays, and glasses.
- Ensure that all food items are presented in an appealing and accurate manner before serving.
- Set up and break down dining areas according to the restaurant’s standards.
- Assist in resetting tables between guests, including cleaning and organizing chairs, tables, and menus.
- Restock items such as napkins, straws, condiments, and trays to ensure the dining area is fully prepared.
- Assist in cleaning and organizing the service areas, including the kitchen, bar, and dining floor.
- Collaborate with waiters and other staff members to provide excellent guest service and a smooth dining experience.
- Maintain effective communication with the kitchen, front-of-house, and bar teams to ensure accurate and timely service.
- Help with the coordination of food and beverage orders to ensure the flow of service is maintained.
- Maintain cleanliness and organization of the dining area in compliance with resort safety and sanitation standards.
- Follow all health and safety protocols, including proper handling of food and beverages.
- Ensure that tables and service areas are sanitized and ready for the next guest.
- Support the proper handling and cleaning of glassware, utensils, and dining equipment.
- Support special events, banquets, or private functions when necessary, including setting up and cleaning up.
- Perform additional duties as assigned by the restaurant manager or supervisor to ensure smooth operations.
- Other duties and responsibilities may be assigned as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
