Taverna Banfi Waitperson S02, The Statler Hotel

Cornell University • Ithaca, NY

3d • Onsite

About The Position

The Taverna Banfi Server’s prime responsibility is to provide superior personalized service to our guests while serving food and beverages. In addition to general food and service knowledge, the server must hold a high level of competency regarding beer, wine, spirits, and cocktails. Additionally, our servers serve as educators and mentors to our student staff. Servers work closely with students to cultivate hospitality and leadership skills. Other job duties include presenting and processing guest payment, maintaining and requisitioning stock, setting up and/or breaking down of the floor, maintaining proper cleanliness of service area, and other side duties. Taverna Banfi servers are also responsible for performing in-room-dining (IRD) functions. Schedules are variable depending on business needs and may require evening, weekend, and holiday work hours.

Requirements

• Minimum of 18 years of age to serve alcohol.
• 1+ years serving experience.
• Must be knowledgeable in the sale and service of alcoholic beverages.
• Basic reading and writing skills required.
• Ability to learn Point of Sale systems and functions.
• Able to work standing for extended periods of time.
• Able to work flexible hours with variable start/end times, evenings, holidays, weekends, special events, a work schedule that may be subject to change on short notice.
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.

Nice To Haves

• 3+ Years Serving Experience
• Experience in high volume bar environment.
• Previous management experience.
• Safety certification in food handling; is knowledgeable of food allergens.

Responsibilities

• Provide superior personalized service to guests while serving food and beverages.
• Hold a high level of competency regarding beer, wine, spirits, and cocktails.
• Serve as educators and mentors to student staff, working closely with students to cultivate hospitality and leadership skills.
• Present and process guest payment.
• Maintain and requisition stock.
• Set up and/or break down of the floor.
• Maintain proper cleanliness of service area.
• Perform in-room-dining (IRD) functions.
• Foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed