Waiter/Waitress (Part Time)

Compass Group Careers • Miami, FL

42d • Onsite

About The Position

We are hiring immediately for part time WAITER/WAITRESS positions. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The position requires prompt and warm greeting of guests, efficient order taking, professional food delivery, and maintaining safe food handling and sanitation standards. The waiter/waitress will follow up with guests to assist with additional needs, demonstrate complete understanding of menu items and ingredients, and advise guests on food and drink combinations. They will accommodate reasonable requests, note preferences, and demonstrate knowledge of specialized diets and allergens as needed. Communication with back-of-the-house staff is crucial for correct order delivery and special request accommodation. The role demands exceptional communication skills, the ability to get along well with others, and flexibility and patience when interacting with guests and staff. Responsibilities include collecting tickets, following proper cash-handling procedures, promoting a clean and safe environment, and maintaining sensitivity and confidentiality regarding personal or medical information. Promptly addressing complaints and relaying information to supervisors is also key. The role involves ensuring the dining room is properly set up before and after service, keeping the area clean and neat, and operating various equipment such as fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines. Collaboration with staff from other departments for special events and functions is expected. This is a part-time position with on-call requirements, and flexibility to meet business needs is essential.

Requirements

• One year of previous catering and fine dining experience is preferred.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
• Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients.
• Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
• As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others.
• Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Benefits

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed