WAITER/WAITRESS (FULL AND PART TIME)

Compass Group•Boston, MA

1d•Onsite

About The Position

Restaurant Associates is hiring full-time and part-time Waiters/Waitresses for the Delta One Club at 500 Terminal E, East Boston, Massachusetts. The role takes food and beverage orders and efficiently delivers items to dining room guests. Candidates must have previous fine dining experience. The fixed pay rate is $25.50 per hour. Days and hours may vary, and open availability is required; further schedule details are provided during the interview. Waiters/Waitresses greet guests, take and deliver orders, provide menu guidance, coordinate with back-of-house staff, and help maintain a clean, safe dining environment. They follow service, food-handling, sanitation, and cash-handling procedures; address guest needs and complaints; and may assist other departments during special events and functions.

Requirements

Previous fine dining experience is required.
Open availability is required; days and hours may vary.
Must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Responsibilities

Promptly and warmly greet dining room guests and take food and beverage orders efficiently, following established steps of service.
Deliver food promptly and professionally while maintaining safe food-handling and sanitation standards; follow up with guests about additional needs or requests.
Understand menu items and ingredients, advise guests on food and drink combinations when requested, accommodate reasonable requests, and note preferences.
Demonstrate knowledge of specialized diets and allergens as needed.
Communicate with back-of-house staff to ensure orders are delivered correctly and special requests are accommodated.
Communicate effectively and patiently with guests and staff, and work well with others.
Collect tickets and follow proper cash-handling procedures.
Promote a clean, safe, and neat environment for guests.
Maintain sensitivity and confidentiality regarding personal or medical information shared by guests.
Address complaints or issues promptly and relay relevant information or complaints to a supervisor.
Set up the dining room before and after service and keep the area clean and neat in accordance with sanitation standards.
Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
Work with staff from other departments to perform job duties during special events and functions.
Perform other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical insurance (full-time positions)
Dental insurance (full-time positions)
Vision insurance (full-time positions)
Life Insurance/AD (full-time positions)
Disability Insurance (full-time positions)
Commuter Benefits (full-time positions)
Employee Assistance Program (full-time positions)
Flexible Spending Accounts (FSAs) (full-time positions)
Eligible associates may receive paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
Employee Referral Bonus