Waiter/Waitress (Part Time)

Morrison Living•Wilmington, NC

23h•Onsite

About The Position

Morrison Living is hiring immediately for part time WAITER/WAITRESS positions. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. You would be a great addition to our culinary team, which is the core of our business. If you enjoy creating memorable experiences and are passionate about hospitality and culinary excellence, you will be a great addition to the Morrison Living team! The position requires prompt and warm greeting of guests, efficient order taking, and professional food delivery while maintaining safe food handling and sanitation standards. Follow-up assistance for guest needs, demonstration of complete menu knowledge, and advising guests on food and drink combinations are key. The role also involves accommodating reasonable requests, noting preferences, and demonstrating knowledge of specialized diets and allergens. Communication with back-of-the-house staff for order accuracy and special requests is essential. Exceptional communication skills, ability to get along well with others, and flexibility and patience are required. The role includes collecting tickets, following proper cash-handling procedures, and promoting a clean, safe, and neat environment. Maintaining sensitivity and confidentiality regarding personal or medical information, promptly addressing complaints, and ensuring the dining room is properly set up and clean are also part of the duties. Operation of various equipment and collaboration with other departments for special events are expected. This is a part-time position with variable hours and days, requiring weekend availability.

Requirements

Prior serving and restaurant experience preferred.

Nice To Haves

Prior serving and restaurant experience

Responsibilities

Takes food and beverage orders and efficiently delivers items to dining room guests.
Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients.
Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others.
Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.
Performs other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws