Wait Assistant/Food Runner

Edina Country Club•Edina, MN

35d•Onsite

About The Position

The Wait Assistant (Busser) is primarily responsible for assisting food servers in providing quality service to members and guests as well as clearing and resetting tables. This position is also responsible for all sanitation and health code requirements for wait assisting areas. Furthermore, this position will interact on a daily basis with other Club staff, members, and guests. He/she will need to work with a variety of personalities on a daily and ongoing basis. The Food Runner assists servers by delivering completed and correct food orders to member and guests in all dining areas thereby allowing the servers the freedom to provide excellent service to the members. They are also responsible for assisting the Expeditor in assembling each order by checking each item for accuracy and ensuring appropriate condiments and utensils are present.

Requirements

Work will require continuous standing and occasional sitting.
Involves lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds).
Ability to climb on step stool or ladder to complete elements of the job or facilitate maintenance issues.
Bend, lean and stoop without hindrance.
Fine motor skills.
Ability to prioritize, anticipate situations, and take quick action.
Previous wait assistant/bussing or food runner experience is desired

Responsibilities

Is attentive to guests at all times and pays specific attention to tables Host is seating so that the appropriate amount of waters, bread/butter, etc. is brought to them.
Ensures all orders are made according to guests desires.
Ensures all food items are accounted for according to the POS chit.
Maintains detailed knowledge of menu, including preparation styles and plating.
Understands the flow of service within the kitchen and can properly communicate needs from the FOH to the Expeditor.
Understands the rotation of specials and features in each dining space.
Memorizes all sections within the dining rooms, table numbers, and seat numbers associated with those tables.
Understands tray and plate carrying protocol and adheres to best practices.
Checks expiration dates and quality of opened bottles before service and during stocking.
Ensures work area is stocked completely before and after every shift.
When stocking, proper security procedures are handled correctly to ensure that store rooms are locked properly after use.
Ensures the correct handling and covering of food according to hygiene and health department regulations.
Performs opening, running, and closing work assignments on time and fully every shift.
Ensures work station and surrounding area are clean, sanitized, and disinfected properly according to health code guidelines for members at all times.
Works in tandem with serving and kitchen staff to ensure food quality and timeliness.
Establish and maintain positive and professional relationships with members, guests, coworkers, and management.
Other duties as assigned.