Student Worker - Waco Hall Ticket Office Team Worker - BC

Baylor UniversityWaco, TX
Onsite

About The Position

In a student employee capacity, the Waco Hall Ticket Office Team Member is responsible for assisting in the collection and distribution of online and counter ticket sales for Student Activities and many other campus partner events. This role may assist or coordinate various activities and tasks for the execution of events or hospitality services, provide excellent customer service to internal and external partners, coordinate logistics to ensure all services are delivered on time and meet quality standards, and serve as a point of contact for information, inquiries, and issue resolution. The Team Member may also participate in meetings related to event or hospitality service planning and coordination, conduct presentations, create feedback or event surveys, collaborate with Marketing and Communications for branding and advertising, identify and recommend improvements, and assist with outreach and promotion of upcoming services or events. All duties are performed in compliance with University policies, and regular and punctual attendance is required.

Requirements

  • Ability to comply with University policies
  • Maintain regular and punctual attendance

Responsibilities

  • Assist in the collection and distribution of online and counter ticket sales for Student Activities and campus partner events.
  • Assist or coordinate various activities and tasks for the execution of events or hospitality services.
  • Provide excellent customer service to internal and external partners.
  • Coordinate logistics to ensure all services are delivered on time and meet quality standards.
  • Provide information, answer inquiries, and resolve issues.
  • Participate in meetings related to planning and coordinating events or hospitality services.
  • Conduct presentations to provide updates to internal and external partners.
  • Create feedback or event surveys.
  • Collaborate with Marketing and Communications for branding and advertising.
  • Identify and recommend improvements for events or hospitality services.
  • Assist with outreach and promotion of upcoming services or events.
  • Perform all other duties as assigned to support Baylor’s mission.
  • Comply with University policies.
  • Maintain regular and punctual attendance.
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