W-2 Case Manager/FEP

Forward Service • Oshkosh, WI

4d • $25

About The Position

Forward Service Corporation (FSC) is a nonprofit organization that provides workforce development, training, and supportive services across Wisconsin. The W-2 Case Manager/FEP helps program clients build on their strengths and work toward their goals. The role includes determining eligibility, issuing benefits, providing case management, and collaborating with community partners. The position promotes the Transition to Success (TTS) model and supports FSC’s mission through effective communication and client support. The role is based in Oshkosh or Wautoma, Wisconsin.

Requirements

• Excellent communication, organizational, and interpersonal skills.
• A genuine commitment to helping others succeed.

Nice To Haves

• Associate’s degree or equivalent work experience.
• A minimum of two years’ experience in a related field.

Responsibilities

• Manage individual caseloads using a family-based, holistic approach.
• Determine eligibility for W-2 and related programs in accordance with program policies.
• Coordinate with community partners through the CARE Network to connect clients with education, training, assessment, volunteerism, and employment services.
• Issue benefits and provide case management.
• Promote the Transition to Success (TTS) model.
• Communicate effectively and provide exceptional client support.

Benefits

• Competitive starting wage of $24.56 per hour.
• $1 per hour increase upon successful completion of training.
• 13 paid holidays, including Juneteenth and Indigenous People’s Day.
• Generous paid time off beginning at four weeks annually.
• HMO and dental coverage.
• Company-paid vision, life, and disability insurance.
• Matching 401(k) plan.
• A professional environment with a strong culture of support and respect.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed