W-2 Case Manager/FEP

Forward Service • Portage, WI

2h • Onsite

About The Position

In this role, you will help inspire hope for our program clients and work with them to build upon their strengths toward reaching their dreams. Responsibilities include eligibility determination, benefit issuance, case management, and community collaboration. Additionally, the W-2 Case Manager/FEP promotes the Transition to Success (TTS) model and supports Forward Service Corporation (FSC)’s mission through effective communication and exceptional client support.

Requirements

• Associate’s degree or equivalent work experience
• Minimum of two years’ experience in a related field
• Excellent communication, organizational, and interpersonal skills
• A genuine commitment to helping others succeed

Responsibilities

• Manages individual caseloads using a family-based, holistic approach.
• Determines eligibility for W-2 and related programs in accordance with program policies.
• Coordinates with community partners through the CARE Network to connect clients with services, including education, training, assessment, volunteerism, and employment.

Benefits

• Competitive starting wage: $24.56/hr
• $1/hour increase upon successful completion of training
• 13 paid holidays, including Juneteenth & Indigenous People’s day
• Generous paid time off beginning at four weeks annually
• Comprehensive benefits package, including: HMO & Dental
• 100% company-paid Vision, Life, and Disability Insurance
• Matching 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree