VP, Trailhead Product

Salesforce•San Francisco, CA

46d

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for a thoughtful, talented, and experienced Vice President of Product to lead Trailhead's product strategy and vision. Trailhead is Salesforce's premier learning platform that has empowered millions of learners worldwide to develop skills, earn credentials, and advance their careers. Do you spend your time thinking about the future of learning and skills development? Are you fascinated by how AI and personalization are transforming education? Do you love driving product strategies that move markets and change lives? If so, then this role is for you. Trailhead is more than a learning platform – it's a global movement. We're building the future of learning for the Salesforce ecosystem and beyond, helping learners, employers, and partners succeed in the digital economy. In this role, you'll have the opportunity to shape how millions of people learn, grow, and connect to career opportunities.

Requirements

10+ years of product management experience, with 5+ years in leadership roles
Proven track record of building and launching successful products at scale
Experience leading global, cross-functional teams in complex, matrixed organizations
Strong technical acumen with ability to partner effectively with engineering teams
Demonstrated ability to develop and execute multi-year product strategies
Excellence in stakeholder management and executive communication
Bachelor's degree required
Inspiring leadership style with focus on developing and empowering teams
Commitment to building diverse, inclusive, and high-performing organizations
Ability to influence without authority and build consensus across teams
Track record of attracting, retaining, and developing top talent
Strong decision-making skills with comfort navigating ambiguity
Deep understanding of product development methodologies (Agile, Lean, etc.)
Data-driven approach to product decisions with strong analytical skills
Experience with consumer and/or enterprise products with millions of users
Understanding of platform architecture and scalability considerations
Ability to balance technical excellence with time-to-market

Nice To Haves

MBA or advanced degree preferred
Experience in learning platforms, EdTech, or skills development
Understanding of B2B and B2C product dynamics
Knowledge of AI, personalization, and recommendation systems
Familiarity with credentialing, certification, and workforce development
Experience with community-driven or ecosystem products

Responsibilities

Creating and delivering a compelling multi-year product vision and strategy for Trailhead that aligns with Salesforce's broader business objectives
Defining and prioritizing the product roadmap based on learner needs, market trends, and business impact
Identifying opportunities to leverage AI, personalization, and skills-based hiring trends to transform the learning experience
Positioning Trailhead competitively in the learning and skills development marketplace
Building, mentoring, and leading a high-performing global product management team
Creating an inclusive culture that values diversity, collaboration, and innovation
Developing talent and creating clear career growth paths for team members
Driving organizational alignment across product, engineering, design, content, and marketing teams
Partnering closely with Content, Marketing, Engineering, Design, and Customer Success teams to deliver world-class learning experiences
Working with field teams and customer-facing organizations to ensure Trailhead drives measurable business value
Collaborating with senior leadership across Salesforce to align Trailhead's strategy with company priorities
Building strong relationships with partners and the broader Salesforce ecosystem
Establishing clear product development processes and methodologies that balance speed with quality
Defining and tracking success metrics and KPIs that demonstrate business impact
Making data-driven decisions based on analytics, user research, and market insights
Managing resource allocation and capacity planning across the product portfolio
Maintaining deep empathy for learners, employers, and the Salesforce ecosystem
Conducting user research and validation to ensure products meet real needs
Engaging with customers and stakeholders to gather feedback and build relationships
Staying current on EdTech trends, competitive landscape, and market opportunities