VP, Talent Acquisition Delivery & RPO Governance

MUFG•Tampa, FL
•$160,000 - $200,000•Hybrid

About The Position

The VP, Talent Acquisition Delivery & RPO Governance is part of a global team driving HR transformation, with a focus on Talent Acquisition in the Americas. The role is accountable for regional RPO governance and delivery, oversight of Corporate Functions recruitment, local Early Careers leadership support, and operational excellence across the United States, Canada, Mexico, Brazil, Colombia, Chile, and Peru. The selected colleague works at an MUFG office or client site four days per week and remotely one day per week. The role serves as the primary contact and vendor manager for the Americas RPO, overseeing governance, performance management, adoption, invoices, forecasting, and spend controls. It partners with the RPO, business leaders, HR stakeholders, and global Talent Acquisition colleagues to promote effective recruitment delivery, follow global processes and regional regulations, and address risks and operational issues. The position also provides regional oversight of Corporate Functions recruitment, excluding executive recruitment, and supports Early Careers activities under the direction of the global Early Careers team. The successful candidate brings substantial talent acquisition experience, including full life-cycle recruiting and management of third parties and internal teams. Experience managing an RPO is required. Experience in a large, complex financial services or banking environment is strongly preferred. The role calls for strategic judgment, strong relationship-building and communication skills, analytical decision-making, and the ability to influence and gain consensus across the organization.

Requirements

  • Experience managing an RPO.
  • Significant Talent Acquisition experience in full life-cycle recruiting, including management of third parties and internal teams.
  • Strong understanding of employment-related regulatory and legislative requirements across the region, including recruitment laws and regulations in assigned areas of focus.
  • Strong analytical skills, including the ability to analyze and interpret information, identify trends, and make recommendations.
  • Experience working closely with Human Resources colleagues, hiring managers, and business leaders.
  • Experience sourcing, assessing, and selecting talent.
  • Strong verbal and written communication skills, including for developing policies and procedures and delivering applicable training.
  • Strong process and auditing skills.
  • Ability to manage and prioritize competing demands to meet client needs.
  • Knowledge of the competitive talent landscape, industry trends, best practices, and current sourcing methodologies and tools.
  • Proficiency with applicant tracking systems such as Workday, recruiting channels, and digital tools and methods.
  • Ability to devise and execute effective recruitment strategies using employer brand and employee value proposition.
  • Well-developed talent network.
  • Leadership, sound judgment, analytical and critical thinking, decision-making, problem-solving, and ability to challenge assumptions.
  • Ability to influence, persuade, build trust, and gain consensus at all organizational levels.
  • Strong customer service orientation and sense of urgency; results-driven accountability.
  • Flexibility and agility to meet changing demands in a dynamic work environment.
  • Ability to collaborate across business functions and divisions and establish leadership support.
  • Integrity, resilience, openness to others' ideas, and commitment to quality and continuous learning.
  • A degree or equivalent work experience; either is acceptable.

Nice To Haves

  • Talent Acquisition experience in a large, complex financial services, corporate and investment banking, or commercial banking environment is strongly preferred.
  • Relevant certification is a plus, such as AIRS, HCI Strategic Talent Acquisition (STA), SHRM, or similar.

Responsibilities

  • Bring experience, innovative ideas, and best practices to advance strategic Talent Acquisition, collaborate with global TA leaders, and lead or project-manage initiatives supporting the global vision.
  • Ensure adherence to global recruitment processes and regional regulatory requirements.
  • Serve as the primary contact and vendor manager for the Americas RPO, fostering collaboration and partnership across the business and with HR stakeholders.
  • Manage regional RPO governance, performance, adoption, invoice approval and management, forecasting, and spend controls.
  • Identify enterprise trends and risks and resolve them with appropriate stakeholders.
  • Promote operational excellence across policies, procedures, vendor management, reporting, compliance, and controls.
  • Oversee Corporate Functions recruitment, including Technology, Operations, Risk, and Finance, in collaboration with the RPO Account Manager; executive recruitment is excluded.
  • Ensure RPO delivery meets agreed service levels, quality standards, stakeholder expectations, and regional hiring priorities.
  • Partner with business leaders, HRBPs, and the RPO to validate hiring demand, prioritize recruitment, and support workforce planning.
  • Provide regional insights and business context to the RPO to support recruitment delivery.
  • Promote hiring manager accountability for interview discipline, feedback timelines, process compliance, and candidate experience; act as an escalation point.
  • Provide leadership support for Early Careers recruitment under the global Early Careers team's direction, including stakeholder engagement, issue escalation, and delivery support.
  • Ensure Early Careers activities align with global program direction, local business needs, and regional governance requirements.
  • Use data and reporting to drive results and accountability, and apply industry trends and best practices to advance the business.
  • Develop and execute recruitment strategies that leverage employer brand and employee value proposition to differentiate and communicate career opportunities to candidates.
  • Build relationships and partner across organizations, including with HR colleagues, hiring managers, and business leaders.
  • Support continuous improvement and systems thinking, leverage technology for efficiency and results, and make sound decisions in a complex work environment.
  • Communicate effectively, influence and gain consensus, build trust, and collaborate inclusively across the organization.
  • Source, assess, and select talent; manage talent brand initiatives and recruitment marketing or advertising campaigns.
  • Develop recruitment policies and procedures and deliver applicable training; apply strong process and auditing practices.

Benefits

  • Comprehensive health and wellness benefits
  • Retirement plans
  • Educational assistance and training programs
  • Income replacement for qualified employees with disabilities
  • Paid maternity and parental bonding leave
  • Paid vacation
  • Paid sick days
  • Paid holidays
  • Potential eligibility for discretionary performance-based bonus and/or incentive compensation
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