VP, Strategy and Chief of Staff

Humana•Louisville, KY

About The Position

The Vice President, Strategy Advancement & Chief of Staff serves as a trusted strategic advisor and partner to the President of Insurance and the Insurance Leadership Team. The role advances the segment’s strategic agenda through strategic planning, executive decision support, organizational alignment, and effective execution of high-priority initiatives. The VP combines strategy development, business operations, governance, organizational effectiveness, and executive leadership support to translate business strategy into measurable results. Working across the Insurance segment and enterprise functions, this leader aligns priorities, optimizes organizational performance, and accelerates execution of business objectives. The role connects strategy, performance, people, and operations to keep Humana focused on initiatives that create value for members, providers, associates, and shareholders. The position leads strategic planning and performance management, advises the President of Insurance, oversees leadership governance, and coordinates enterprise and segment initiatives requiring executive oversight. It also partners with leaders across Human Resources, Finance, Technology, Operations, and the business to advance transformation, operating model, organizational effectiveness, and change initiatives. Preferred locations are Louisville, Nashville, Chicago, Boston, Washington DC, or New York City. Scheduled weekly hours are 40.

Requirements

  • Bachelor’s degree.
  • 10+ years of progressive leadership experience in strategy, business operations, consulting, healthcare, finance, or a related discipline.
  • Experience leading enterprise-wide or business-critical strategic initiatives.
  • Demonstrated success influencing executive leadership teams and driving organizational alignment.
  • Experience facilitating strategic planning, governance processes, business reviews, and performance management.
  • Strong financial, analytical, and problem-solving capabilities.
  • Exceptional written, verbal, and executive communication skills.
  • Proven ability to lead and influence in highly matrixed organizations.
  • Strong executive presence, judgment, and relationship management skills.

Nice To Haves

  • Master’s degree (MBA, MHA, MPH, or related field).
  • Health plan, Medicare Advantage, Medicaid, or broader healthcare industry experience.
  • Management consulting experience with a leading strategy consulting firm.
  • Experience supporting a business president, COO, CEO, or senior executive leadership team.
  • Experience leading enterprise transformation, operating model redesign, or organizational effectiveness initiatives.
  • Understanding of healthcare economics, insurance operations, provider strategy, clinical operations, and business performance management.
  • Experience building strategic planning, governance, and execution management capabilities within large organizations.

Responsibilities

  • Partner with the President of Insurance and Insurance Leadership Team to develop, refine, and advance segment strategy.
  • Lead annual and multi-year strategic planning processes and translate priorities into actionable plans, measurable objectives, and execution roadmaps.
  • Conduct market, competitive, regulatory, and business analysis to identify opportunities and risks; support strategic investment decisions and business planning.
  • Ensure alignment between enterprise priorities, segment objectives, and functional strategies.
  • Establish mechanisms connecting strategy to execution; develop and monitor strategic objectives, key results, milestones, and performance indicators.
  • Lead executive business reviews and strategic progress assessments; identify execution risks, barriers, and dependencies and facilitate resolution.
  • Provide visibility into strategic initiative performance and business outcomes and drive accountability across business and functional leaders.
  • Serve as a trusted advisor and thought partner to the President of Insurance, providing strategic counsel and recommendations on priorities and opportunities.
  • Prepare executive communications, business reviews, leadership updates, and board-level presentations; support executive decisions with analysis, synthesis, and business insights.
  • Ensure alignment and follow-through on executive leadership decisions.
  • Lead governance and operating mechanisms for the Insurance Leadership Team; facilitate leadership meetings, strategic planning sessions, and executive forums.
  • Drive decision tracking, accountability, and follow-up across key priorities and establish governance processes that improve transparency, alignment, and execution.
  • Coordinate enterprise and segment initiatives requiring executive oversight.
  • Partner with business leaders to improve organizational effectiveness and execution discipline; support operating model evolution, governance design, and organizational alignment.
  • Clarify decision rights, accountability structures, and leadership operating mechanisms; identify ways to improve collaboration, simplify processes, and increase organizational agility.
  • Ensure organizational structures and operating practices support strategic objectives.
  • Lead high-priority strategic transformation initiatives on behalf of the President of Insurance.
  • Partner with Human Resources, Finance, Technology, Operations, and business leaders to execute large-scale organizational and business change.
  • Develop implementation plans and governance models, monitor progress, organizational readiness, and business impact, and drive sustainable change that improves performance and organizational capability.
  • Build relationships across the Insurance organization and enterprise functions; influence and align senior leaders around strategic priorities.
  • Connect teams to improve collaboration and execution, and foster accountability, partnership, and continuous improvement.
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