VP, Strategy and Chief of Staff

Humana•Louisville, KY

About The Position

The Vice President, Strategy Advancement & Chief of Staff serves as a trusted strategic advisor and partner to the President of Insurance and the Insurance Leadership Team. The role advances the Insurance segment’s strategic agenda through strategic planning, executive decision support, organizational alignment, and execution of high-priority initiatives. It combines strategy development, business operations, governance, organizational effectiveness, and executive leadership support to translate business strategy into measurable results. Working across the Insurance segment and enterprise functions, this leader connects strategy, performance, people, and operations; aligns priorities; optimizes organizational performance; and accelerates execution of critical business objectives. The role leads strategic planning and performance management, advises the President, establishes leadership governance, supports operating-model and organizational effectiveness efforts, and leads strategic transformation initiatives. Preferred locations include Louisville, Nashville, Chicago, Boston, Washington, DC, or New York City. The position is scheduled for 40 hours per week.

Requirements

  • Bachelor’s degree.
  • 10+ years of progressive leadership experience in strategy, business operations, consulting, healthcare, finance, or a related discipline.
  • Experience leading enterprise-wide or business-critical strategic initiatives.
  • Demonstrated success influencing executive leadership teams and driving organizational alignment.
  • Experience facilitating strategic planning, governance processes, business reviews, and performance management.
  • Strong financial, analytical, and problem-solving capabilities.
  • Exceptional written, verbal, and executive communication skills.
  • Proven ability to lead and influence in highly matrixed organizations.
  • Strong executive presence, judgment, and relationship management skills.

Nice To Haves

  • Master’s degree (MBA, MHA, MPH, or related field).
  • Health plan, Medicare Advantage, Medicaid, or broader healthcare industry experience.
  • Management consulting experience with a leading strategy consulting firm.
  • Experience supporting a business president, COO, CEO, or senior executive leadership team.
  • Experience leading enterprise transformation, operating-model redesign, or organizational effectiveness initiatives.
  • Understanding of healthcare economics, insurance operations, provider strategy, clinical operations, and business performance management.
  • Experience building strategic planning, governance, and execution management capabilities within large organizations.

Responsibilities

  • Partner with the President of Insurance and Insurance Leadership Team to develop, refine, and advance segment strategy.
  • Lead annual and multi-year strategic planning processes and translate priorities into actionable plans, measurable objectives, and execution roadmaps.
  • Conduct market, competitive, regulatory, and business analysis to identify opportunities and risks; support strategic investment decisions and business planning.
  • Align enterprise priorities, segment objectives, and functional strategies.
  • Establish and oversee mechanisms connecting strategy to execution, including strategic objectives, key results, milestones, and performance indicators.
  • Lead executive business reviews and strategic progress assessments; identify and help resolve execution risks, barriers, and dependencies.
  • Provide visibility into strategic initiative performance and business outcomes, and drive execution accountability across business and functional leaders.
  • Advise the President of Insurance on business priorities and opportunities and support executive decisions with analysis, synthesis, and business insights.
  • Prepare executive communications, business reviews, leadership updates, and board-level presentations; ensure follow-through on executive decisions.
  • Lead governance and operating mechanisms for the Insurance Leadership Team, including leadership meetings, strategic planning sessions, executive forums, decision tracking, and follow-up.
  • Establish governance processes that improve transparency, alignment, and execution effectiveness, and coordinate initiatives requiring executive oversight.
  • Partner with business leaders on organizational effectiveness, operating-model evolution, governance design, and organizational alignment.
  • Clarify decision rights, accountability structures, and leadership operating mechanisms; identify ways to improve collaboration, simplify processes, and increase organizational agility.
  • Lead high-priority strategic transformation initiatives on behalf of the President of Insurance.
  • Partner with Human Resources, Finance, Technology, Operations, and business leaders to execute large-scale organizational and business change.
  • Develop implementation plans and governance models, monitor progress, organizational readiness, and business impact, and drive sustainable change.
  • Build relationships across the Insurance organization and enterprise functions; influence senior leaders, connect teams, and foster accountability, partnership, and continuous improvement.
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