VP Strategic Growth

Sedgwick•Sugarcreek, PA

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance VP Strategic Growth As a member of the Senior Leadership Team, the Vice President, Strategic Growth & Innovation is responsible for oversight of the business development, marketing, specialized health programs, ancillary and strategic partnerships, innovation, and product development/management areas including budgeting, process & personnel management. Regards to business-development oversight include the identification, development, and implementation of effective marketing strategies to expand and retain the MCA customer base, increase brand awareness, and drive revenue growth. For specialty programs, duties include supervision of the procurement, implementation, and account management of MCA clients and services that fall under the specialty program umbrella (including ancillary services with MCA as an internal client). For innovation and product development, Vice President, Strategic Growth & Innovation oversees all phases of internal and client product delivery, including requisition receipt & approval, requirements gathering, need assessment, prioritization, project planning, execution, coordination of training materials development, deployment, and assessment. Essential Functions/Job Description Duties and Responsibilities Maintain MCA's competitive edge through the process of effective marketing strategies, branding and innovation, and change management. Lead the design and development of new multi-functional strategies, processes, products, and solutions that lead to improved effectiveness that engender market share, industry standing, and strategic growth. Provide leadership and assistance in daily operations. Motivate and manage staff to ensure performance standards are met or exceeded. Develop, implement, and ensure compliance with established policies, procedures, protocols, and quality standards. Monitor daily productivity, balance workloads, and report on progress toward department goals. Coordinate with business unit leads to determine and implement priorities and goals. Monitor performance to ensure program deliverables are provided in accordance with contract requirements. Develop, maintain, manage, and expand client relationships with MCA's clients including federal agencies, municipalities, and state governments throughout the US market. Set up and execute a mechanism for continuous improvement of all business development functions, and design or revise team structure and process to ensure scalability, working directly with our MCA's clinical team to ensure services are provided in accordance with contract requirements. Plan, develop, and implement the strategy for business development. Establish and maintain appropriate systems for measuring necessary aspects of development. Successfully manage the team's workload and resources. Foster a collaborative, team-focused environment; motivate all members of the team. Provide day-to-day leadership and management that adopts the mission and core values of the company. Drive the team to achieve and surpass business goals and objectives. Ensure the measurement and effectiveness of the direct reports Work with the senior management team to develop, communicate, and implement effective customer growth strategies and processes. Collaborate with the management team to manage existing, and implement new, best practices as necessary to ensure flawless and cost-effective execution. Integrate technology and implement business processes to leverage staff capability and to create added value for internal and external customers Foster a success-oriented, accountable environment within the company. Ensure compliance with Federal, State, Contract, and Company regulations Assume responsibility for related duties as required or assigned Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee frequently is required to use the fingers to make small movements such as typing, picking up small objects, or pinching fingers together The employee is occasionally required to walk; reach with hands and arms; stoop, kneel, crouch, or crawl. Sedentary work. Sitting most of the time. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee moves within the facility in which their office is located to access file cabinets, documents, office machinery, and other equipment. They also travel within their home office or facility in which their office is located and to locations outside of the facility, to attend meetings, training, events, and other business activities. An employee in this position frequently lifts, carries, pushes, and/or pulls objects weighing up to 10 lbs. Occasionally may move objects weighing up to 20 lbs. The employee holding this position must have strong communication and organizational skills, and an ability to interact and work with others. They must be able to work under time constraints and deadlines. Position may require travel, therefore the ability to travel domestically is required.

Requirements

B.S. or B.A
Master preferred in business or related field.
15 years experience in health care management strategic planning
At least 10 years in project management
Minimum of 8+ years of strong business development experience
Demonstrated experience in financial planning and analysis with previous experience overseeing business development
Excellent organizational and analytical skills.
Superior customer service skills working proactively and collaboratively with MCA clients.
Excellent leader and team player; ability to partner with internal clients and other cross-functional departments; re-calibrates the staff team structure whenever needed.
Superior writing and communication skills.
Must write succinctly and clearly and explain complex situations in plain English to technical and non-technical audiences.
Utilizes direct communication and proactive problem-solving to address internal organizational challenges and disagreements.
Ability to use algebra, exponents, logarithms, linear equations, quadratic equations, mathematical induction and binomial theorem, permutations, calculus, and/or analytic geometry.
Able to perform basic statistical calculations including frequency distributions, reliability, and validity of tests, normal curve, analysis of variance, correlation techniques, chi-square application, and sampling theory and factor analysis
Ability to apply logical or scientific thinking to a wide range of intellectual and practical problems.
Able to deal with very difficult concepts and complex variables.
Ability to comprehend, analyze, and interpret documents.
Ability to solve problems involving several options in situations.
Requires intermediate analytical and quantitative skills.
Decisions are made with an understanding of procedures and company policies to achieve set results and deadlines.
Responsible for setting project deadlines.
Errors in judgment may cause long-term impacts on clients, teams, and company
Experience leading and coaching a team of professionals, while having the leadership experience to ensure that Managed Care Advisors builds compelling, client-oriented organizations supporting Commercial and Federal customers and stakeholders.
Experience building teams, managing, hiring, and developing people.
Successfully manage the team's workload and resources.
Represent MCA broadly to all external audiences, help to hire, onboard, and retain MCA's top talent across service and technical areas, contribute to our setting of MCA's strategy, make a budget and talent decisions, and build expertise in all areas of the business.
Superior leadership skills.
Motivate and lead a high-performance management team; attract, recruit, and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management career development program.
Provide timely direct feedback to staff through scheduled guidance/coaching sessions and mid-year/annual evaluations. This includes active coaching and engaging employees to enhance their performance and commitment.
Assist employees to develop skills needed to achieve optimal performance and strong performance in their role.
Actively resolve employee conflict by utilizing improvement efforts, multi-disciplinary strategies, problem-solving skills, and conflict management.
Make timely decisions based on the evaluation of outcomes and communicate the results effectively so that the employee understands the reason behind the decision.
Effectively counsel and coach employees on performance and behavioral improvements.
Understand and appropriately apply employee disciplinary procedures with appropriate documentation.
Coordinate and discuss performance and terminations with HR.
Monitor employee attendance and approve timesheets of direct reports.
Authorize vacations and personal days in accordance with staffing needs.
Has authority to make and recommend hiring, firing, advancement, promotion, or any other change in employment status.
Skilled in personnel management, budget and resource development, and
Excellent people skills, with an ability to partner with a dynamic leadership team
Possess personal qualities of integrity, credibility, and commitment to the corporate mission
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
Advanced ability to manipulate and present data using MS Excel and MS PowerPoint.
Comprehensive experience with MS Office including Visio.
The ability to obtain and maintain a security clearance
United States Citizenship
Ability to work well in a team environment, with a minimal degree of supervision, to handle a heavy workload, to prioritize work for self and team, and to meet assigned deadlines
Strong people, organizational, and analytical skills (including attention to detail).
Proficient Computer Software (SW) Skills: Personal computer equipment and operating systems Overall Business SW (e.g. MS-Office Suite )
May perform other duties, as needed, to meet the needs of the business
Ability to travel as required 33%

Nice To Haves

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Responsibilities

Maintain MCA's competitive edge through the process of effective marketing strategies, branding and innovation, and change management.
Lead the design and development of new multi-functional strategies, processes, products, and solutions that lead to improved effectiveness that engender market share, industry standing, and strategic growth.
Provide leadership and assistance in daily operations.
Motivate and manage staff to ensure performance standards are met or exceeded.
Develop, implement, and ensure compliance with established policies, procedures, protocols, and quality standards.
Monitor daily productivity, balance workloads, and report on progress toward department goals.
Coordinate with business unit leads to determine and implement priorities and goals.
Monitor performance to ensure program deliverables are provided in accordance with contract requirements.
Develop, maintain, manage, and expand client relationships with MCA's clients including federal agencies, municipalities, and state governments throughout the US market.
Set up and execute a mechanism for continuous improvement of all business development functions, and design or revise team structure and process to ensure scalability, working directly with our MCA's clinical team to ensure services are provided in accordance with contract requirements.
Plan, develop, and implement the strategy for business development.
Establish and maintain appropriate systems for measuring necessary aspects of development.
Successfully manage the team's workload and resources.
Foster a collaborative, team-focused environment; motivate all members of the team.
Provide day-to-day leadership and management that adopts the mission and core values of the company.
Drive the team to achieve and surpass business goals and objectives.
Ensure the measurement and effectiveness of the direct reports Work with the senior management team to develop, communicate, and implement effective customer growth strategies and processes.
Collaborate with the management team to manage existing, and implement new, best practices as necessary to ensure flawless and cost-effective execution.
Integrate technology and implement business processes to leverage staff capability and to create added value for internal and external customers
Foster a success-oriented, accountable environment within the company.
Ensure compliance with Federal, State, Contract, and Company regulations
Assume responsibility for related duties as required or assigned