VP, Shared Services

Michael Baker International•Moon Township, PA

1d•Remote

About The Position

Michael Baker International is seeking a Vice President, Shared Services to lead and direct the Shared Services organization, which includes Payroll, Billing, Accounts Payable, Procurement, and Travel. This role is crucial for ensuring the delivery of accurate, efficient, and compliant services across all functions. The VP will drive process standardization, system integration, and continuous improvement, with a key focus on leading the Shared Services transformation, including the implementation and optimization of Oracle Cloud ERP. The position requires developing and implementing strategies, internal controls, and operating procedures to support scalable and efficient service delivery across all business units and locations. Candidates should reside on the East Coast.

Requirements

Bachelor’s degree in Accounting, Business, Finance, or related field required.
12+ years of progressive experience in Shared Services, Finance, or Operations, including leadership responsibility.
Demonstrated experience with Cloud-based ERPs (i.e., Oracle Fusion), enterprise-wide ERP implementations strongly preferred.
Strong knowledge of payroll, billing, accounts payable, procurement, and travel processes.
Demonstrated ability to develop and implement policies, procedures, and internal controls.
Experience with systems integration and process improvement initiatives.
Strong analytical, organizational, and problem-solving skills.
Effective communication and interpersonal skills, with the ability to interact with all levels of the organization.
Ability to manage multiple priorities and drive results in a fast-paced environment.
Hands-on leadership approach with the ability to operate at both strategic and operational levels.

Nice To Haves

Advanced degree preferred.
Relevant professional certifications (e.g., CPA, CPP) preferred.

Responsibilities

Provide strategic direction and operational leadership for all Shared Services functions, including Payroll, Billing, Accounts Payable, Cash Applications, Procurement, and Travel.
Partner closely with Finance, HR, IT, and Operations leaders to align shared services with enterprise priorities.
Establish a high-performance culture focused on accountability, service excellence, and continuous improvement.
Lead Shared Services integration efforts for future acquisitions.
Lead Shared Services strategy and execution for the implementation and optimization of Oracle Cloud ERP and other financial systems including Payroll (ADP), T&E (Emburse/Egencia), etc.
Drive standardization and integration of processes across functions and business units.
Evaluate and redesign end-to-end processes to improve efficiency, accuracy, and scalability.
Champion automation, digital transformation, and data-driven decision making.
Ensure accurate and timely processing across all shared services functions, including payroll, billing, procure-to-pay, and travel expenses.
Implement and maintain strong internal controls, policies, and governance frameworks.
Establish key performance indicators (KPIs) and reporting dashboards to monitor performance and identify improvement opportunities.
Serve as an escalation point for complex operational or client-related issues.
Identify and implement cost-saving initiatives across shared services operations.
Optimize service delivery through innovative staffing models.
Align operational performance with broader financial objectives, including working capital and expense management.
Ensure compliance, accuracy, and efficiency across domestic and international payroll operations.
Drive efficient billing processes that maximizes cash flow and supports strong internal and external client relationships.
Oversee sourcing, vendor management, and contract negotiation to ensure cost-effective, high-quality service delivery.
Ensure timely payments, policy compliance, and effective expense management.
Build, lead, and develop a high-performing Shared Services organization.
Assess and upgrade talent to meet evolving organizational needs.
Drive workforce transformation, including upskilling and leadership development.
Foster engagement, collaboration, and continuous improvement across teams.
Directly and indirectly supervise Shared Services leadership and staff.
Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws, including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.