VP, Shared Services

Michael Baker International•Coraopolis, PA

1d•$225,000 - $250,000•Remote

About The Position

The Vice President, Shared Services will be responsible for the overall leadership, direction, and performance of the Shared Services organization (> 60 team members), including Payroll, Billing, Accounts Payable, Procurement, and Travel. This role ensures the delivery of accurate, efficient, and compliant services across all functions while driving process standardization, system integration, and continuous improvement. Leads the organization’s Shared Services transformation, including the implementation and optimization of Oracle Cloud ERP. Develops and implements strategies, internal controls, and operating procedures to support scalable and efficient service delivery across all business units and locations. NOTE: Candidates should reside in the East Coast

Requirements

Bachelor’s degree in Accounting, Business, Finance, or related field required. Advanced degree preferred.
12+ years of progressive experience in Shared Services, Finance, or Operations, including leadership responsibility.
Demonstrated experience with Cloud-based ERPs (i.e., Oracle Fusion), enterprise-wide ERP implementations strongly preferred.
Relevant professional certifications (e.g., CPA, CPP) preferred.
Strong knowledge of payroll, billing, accounts payable, procurement, and travel processes
Demonstrated ability to develop and implement policies, procedures, and internal controls
Experience with systems integration and process improvement initiatives
Strong analytical, organizational, and problem-solving skills
Effective communication and interpersonal skills, with the ability to interact with all levels of the organization
Ability to manage multiple priorities and drive results in a fast-paced environment
Hands-on leadership approach with the ability to operate at both strategic and operational levels

Nice To Haves

Advanced degree preferred.
Relevant professional certifications (e.g., CPA, CPP) preferred.

Responsibilities

Provide strategic direction and operational leadership for all Shared Services functions, including Payroll, Billing, Accounts Payable, Cash Applications, Procurement, and Travel
Partner closely with Finance, HR, IT, and Operations leaders to align shared services with enterprise priorities
Establish a high-performance culture focused on accountability, service excellence, and continuous improvement
Lead Shared Services integration efforts for future acquisitions
Lead Shared Services strategy and execution for the implementation and optimization of Oracle Cloud ERP and other financial systems including Payroll (ADP), T&E (Emburse/Egencia), etc.
Drive standardization and integration of processes across functions and business units
Evaluate and redesign end-to-end processes to improve efficiency, accuracy, and scalability
Champion automation, digital transformation, and data-driven decision making
Ensure accurate and timely processing across all shared services functions, including payroll, billing, procure-to-pay, and travel expenses
Implement and maintain strong internal controls, policies, and governance frameworks
Establish key performance indicators (KPIs) and reporting dashboards to monitor performance and identify improvement opportunities
Serve as an escalation point for complex operational or client-related issues
Identify and implement cost-saving initiatives across shared services operations
Optimize service delivery through innovative staffing models
Align operational performance with broader financial objectives, including working capital and expense management
Ensure compliance, accuracy, and efficiency across domestic and international payroll operations
Drive efficient billing processes that maximizes cash flow and supports strong internal and external client relationships.
Oversee sourcing, vendor management, and contract negotiation to ensure cost-effective, high-quality service delivery
Ensure timely payments, policy compliance, and effective expense management
Build, lead, and develop a high-performing Shared Services organization
Assess and upgrade talent to meet evolving organizational needs
Drive workforce transformation, including upskilling and leadership development
Foster engagement, collaboration, and continuous improvement across teams
Directly and indirectly supervise Shared Services leadership and staff. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.