VP, Servicing Transfer

Fay Servicing, LLC•Farmers Branch, TX

7d•$92,414 - $127,069•Hybrid

About The Position

Reporting to the FVP, Loan Administration, this position leads strategic initiatives related to the seamless transfer of mortgage servicing portfolios. This role oversees the planning, execution and compliance of servicing transfers, ensuring a smooth transition for both clients and internal teams. This role is required to collaborate with various departments to optimize transfer processes, manage risk and uphold regulatory standards, to include the evaluation and implementation of technology solutions to enhance efficiency and accuracy in servicing transfers. Success in this position requires expertise in mortgage servicing operations and regulatory compliance to ensure excellence during portfolio transfers.

Requirements

Bachelor’s degree in business or related field (or equivalent combination of years of experience with High School diploma/ GED) required
3+ years' experience in Servicing Transfer/ Loan Boarding Management roles required
5+ years' experience in mortgage servicing required
2+ years' leadership experience in mortgage servicing
Previous experience successfully leading people/ teams in a fast-paced work environment
Strong analytical skills to distribute and allocate resources
Strong knowledge and proficiency with Microsoft Office products (Excel, Word and Power Point)
Strong verbal and written communication skills with ability to effectively interact with all levels across the organization
Effective ability to present to and facilitate discussions with executive leadership
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and drive required results
Effective management skills to include talent selection, training, coaching, mentorship and performance management
Strong leadership with proven ability to foster an environment of positive employee engagement and trust
Demonstrated ability to quickly establish credibility; coupled with for recognizing and supporting the organization’s culture, values and priorities
Collaborative and consultative work style; team oriented
Able to manage and lead change, high learning agility
Client focused with strong execution skills and a results orientation; able to link to business needs with tactical execution and results
Strong analytical skills; strong business acumen; strong fiscal and technical aptitude
Strong problem solving skills; strong decision making abilities coupled with sound judgement
Strong project management skills with the ability to effectively lead matrix teams
Strong attention to detail; strong quality and compliance orientation
Ability to effectively prioritize, organize time and resources to consistently bring projects to successful completion
Self-directed; comfortable working with ambiguity and uncertainty
Professional maturity, integrity, ability to maintain confidential data and information

Nice To Haves

Prior experience successfully managing servicing-related projects and initiatives with cross-functional teams preferred

Responsibilities

Leads strategic initiatives related to the seamless transfer of mortgage servicing portfolios.
Oversees the planning, execution and compliance of servicing transfers.
Ensures a smooth transition for both clients and internal teams.
Collaborates with various departments to optimize transfer processes.
Manages risk and upholds regulatory standards.
Evaluates and implements technology solutions to enhance efficiency and accuracy in servicing transfers.