VP Service and Quality Surveillance

Teledyne Technologies•Billerica, MA

About The Position

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Join Teledyne FLIR Defense, where we're dedicated to supporting critical missions with an exciting range of cutting-edge technologies. Our products include advanced surveillance sensors, unmanned air and ground vehicles, sensing devices used to detect chemicals, biological agents, radiation and explosives, and a host of other solutions that help warfighters, first responders, and search-and-rescue teams do their jobs better. We're looking for passionate innovators eager to shape the future of the Defense and Public Safety industries. If you’re mission-driven to globally collaborate on solutions that can change the battlefield and save lives, we invite you to explore our current opportunities.

Requirements

US Citizen able to obtain a Secret clearance if required
College Diploma in technical or business discipline
Experience managing muti-site Quality and/or Service organizations
10 years of experience in the Defense sector
Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

Nice To Haves

Technical background highly desirable including management of technical and multi-site teams
Experience with successfully obtaining or maintaining ISO9001 or equivalent site certifications
Experience with measurement/repairing of EO/IR systems or IDCA manufacturing.
P&L responsibility including budgeting and forecasting of revenue and headcount
Experience working with government and defense agencies including localization, contracting and proposals
Understanding of commercial contracts/agreements for product support desired
Data analysis including SAP, MS Excel and PowerBI tools.
Familiarity with the SAP Service module.
Management of large, multi-site teams and mentorship of first and second level managers
Knowledge of MIL-STD-810 and ISO 9001 standards and their application
Understanding of product reliability and sparing calculations as well as Statistical Process Control or 6 Sigma principles
Familiarity with GTC and ITAR requirements
Excellent oral and written communication skills
Ability to represent the organization in difficult situations to senior customer and government leaders

Responsibilities

Ensuring a safe workplace, including improving safety procedures and culture
Ensuring successful certification audits to ISO9001 and AS9100 standards worldwide
Management of a staff consisting of: 3 large site Quality managers along with support of 4 additional smaller site Quality leaders, 6 site Service center managers responsible for dedicated Service teams, A Director of worldwide field service, training and technical publications, A remote service center manager responsible for 40 partner service centers, A Director of ERP/PLM systems and teams
Responsibility for all aspects of budgeting including head count, sales projections, inventory, rework, capital equipment and spending as well as forecasting future performance
The improvement and coordination of QMS systems across the division
Driving continuous improvement efforts using Lean principles and root cause analysis.
The improvement of the New Product Introduction Process (NPI), particularly design and testing for reliability and environmental qualifications
Tracking, analysis, response and reporting critical information throughout the organization including reliability, failure modes, customer satisfaction and detailed financial metrics.
Leading the team to develop new business models and sources of revenue.
RFP/RFQ proposal evaluation, development, and proposal response including but not limited to Quality and Reliability Plans, Integrated Logistics Support Plans (S&ILSPs), Contractor Logistic Support (CLS), Performance Based Logistics (PBL) plans.
Consistent and cost-effective high-volume production and integration of Dewars and rotary compressors for IR detectors.
Approximately 8-10 trips worldwide per year to visit locations, major customers and trade shows.
Continuing to grow and mature third parts service centers and partners worldwide