VP, Retail

Rag & Bone•New York, NY

1d•Hybrid

About The Position

About rag & bone From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Job Summary: Reporting into the CCO, the VP, Retail Stores & Operations is responsible for overseeing the operational practices demonstrated in our retail stores while continuing to identify and create ways of efficiency and enhancement. You will liaise with HQ teams on systems, routines, audits, and administrative functions that have a direct relationship to our stores. You will be a problem solver and key contact for our retail stores, navigating solutions to our POS and vendor related services. You will be the leader of store process and procedures while supporting the organization with scalable operational solutions. Project management, organization, flexibility, multi-tasking, and communication are key competencies that are needed in the role to be successful.

Requirements

BA is strongly desired
Minimum 10+ years of work-related experience
Superior leadership skills
Experience building and developing a best-in-class team
Exceptional communication and collaboration skills
Proven project management experience
Proven ability to multi-task and plan effectively
Creative and innovative thinker
Experience managing vendor relationships
Ability to travel for new store openings and store refits
Experience in a high growth emerging brand strongly desired

Responsibilities

Oversee retail stores daily through troubleshooting, system compliance, transaction auditing and overall operations support.
Manage operations team in sourcing information and product knowledge to build cohesive training videos, manuals, and materials from scratch for all retail locations.
Own communication with retail teams to ensure supply levels are adequate and systems are properly functioning.
Leads with communication and rollouts. Act as liaison and facilitate HQ requests and communications between corporate and retail.
Oversee problem solving that affect the store's guest experience, efficiency, and productivity.
Look to continually improve our platforms and systems by vetting out tools and technology that will enhance the way our retail stores communicate and operate.
Oversee project managers on all new platforms and systems while working cross functionally for successful pilots and rollouts.
Work with the Store Development Team on all new store opening projects.
Be the direct lead in project managing the timing, utilities, vendor setup and supply ordering/acquisition of all related and needed items for opening and store use.
Organize frequent communication amongst all in the know business partners on relevant dates surrounding all aspects of a new store opening in partnership with the Store Development team.