VP Reporting & Analytics

Centivo•Buffalo, NY

1d•Remote

About The Position

The VP, Reporting & Analytics leads Centivo’s reporting and analytics function, owning the strategy, delivery, and continuous improvement of data insights to support client, clinical, provider, operational, and business decision-making. This role is responsible for developing and maintaining a standard library of retrospective and predictive insights, enabling rapid delivery of ad-hoc analysis, and owning the BI infrastructure and third-party metrics and models that power scalable, differentiated insights across the enterprise.

Requirements

Bachelor’s degree required; advanced degree (MBA, MS, or related) preferred.
5 years of experience leading analytics or reporting teams, including direct management of analysts and team leads.
5 years of healthcare industry analytics experience with a health plan (TPA strongly preferred) and/or health systems and/or HealthTech companies, with hands-on experience with core datasets (claims, EHR, enrollment, provider, care coordination).
Domain expertise with claims operations, value-based care, ACO models, and self-funded employer health plans is a significant differentiator.
Demonstrated experience designing and delivering a standard library of reporting and analytics products at enterprise scale, with a product mindset for reusability and consistency.
Strong working knowledge of modern BI and analytics tools, especially Tableau, and additionally AWS Quicksight and Power BI ; data platforms such as Databricks, Snowflake, or Microsoft Azure Fabric; and analytical tools such as Python or R.
Experience with advanced analytics including machine learning and predictive modeling; familiarity with agentic AI and automation in an analytics context is a strong differentiator.
Strong stakeholder management skills, with experience delivering business reviews and translating complex analytics into clear, actionable recommendations for senior leaders.
Demonstrated ability to build consensus across business and technology stakeholders to drive prioritization and investment decisions.

Nice To Haves

Experience leading BI tool migrations or analytics platform modernization initiatives.
Familiarity with datalake or lakehouse architectures (e.g., medallion architecture) and how analytics teams consume governed data platforms.
Experience in regulated industries, with working knowledge of data privacy requirements relevant to healthcare (HIPAA, PHI handling).
Demonstrated success driving self-service analytics adoption and data literacy programs across a non-technical workforce.

Responsibilities

Define and execute the reporting and analytics strategy aligned to organizational priorities, with a product mindset that emphasizes reusability, consistency, and scalability across the enterprise.
Establish and maintain a standard library of reporting insights, including a semantic layer of measures and models, designed to meet the majority of recurring reporting and analytics needs across the organization and in-the-moment ad-hoc analyses.
Drive enterprise-wide data literacy and self-service analytics capabilities, enabling teams to access, interpret, and act on data confidently without requiring analyst intermediation for routine decisions.
Champion a culture of insight-to-action — ensuring analytics findings are translated into clear strategic and operational recommendations that business leaders can act on decisively.
Lead the team’s evolution toward AI-enabled analytics capabilities in accordance with Centivo’s AI Governance and Acceptable Use policies.
Serve Employers, Brokers, Client Success, and Centivo Corporate in highlighting Centivo’s value — proactively creating and managing standard insights and delivering urgent and advanced analysis for clients and corporate stakeholders.
Serve internal stakeholders (e.g. Claims Operations, Member Operations, Care, Provider, Finance, etc.) by delivering operational performance insights and supporting data driven planning — predominantly developing standard insights for self-service by internal users, with ad-hoc delivery as prioritized.
Partner directly with senior leaders across Claims Operations, Member Operations, Care, Finance, Sales & Marketing, and Centivo Corporate to translate business priorities into actionable analytics capabilities.
Ensure proactive, ongoing engagement Client Success — anticipating stakeholder needs and maintaining alignment on priorities.
Collaborate closely with the head of data architecture (Datalake team) to ensure alignment between analytics products and the underlying data infrastructure, governance standards, and platform roadmap.
Own the BI infrastructure strategy, including sourcing, integration and ongoing management of third-party BI tools and metrics/models that enable scalable and differentiated insights.
Lead BI tool migration efforts, ensuring continuity of reporting capabilities while improving scale, performance, and usability.
Identify and propose analytical solutions that leverage corporate, clinical and third-party data assets to drive measurable business outcomes.
Own accountability for delivery against time and quality SLAs across standard and ad-hoc analytics requests.
Lead execution of a prioritized portfolio of analytics initiatives; establish process discipline to ensure consistent, high-quality output at scale.
Drive automation — including AI-assisted workflows — to reduce errors, improve productivity, and increase the team’s overall capacity for higher-value analysis.
Define and track key performance metrics across analytics value streams; course-correct proactively when performance deviates from plan.
Directly manage and develop a team of data analysts, providing coaching, performance oversight, and career development aligned with Centivo’s leadership behaviors and growth objectives.
Build and maintain a high-performing analytics organization; model Centivo’s values and leadership behaviors consistently.
Manage vendor relationships related to BI tooling and third-party data/model providers, including oversight of contracts, statements of work and delivery performance.