VP Program Operations Delivery

UHP (Unlock Human Potential)•Gentry, AR

1d•Onsite

About The Position

UHP — Unlock Human Potential is building a new category of education centered around whole-human experiential vocational training, leadership development, and purpose-driven transformation. UHP serves veterans, transitioning service members, and purpose-driven individuals through immersive programs that integrate human performance, leadership, wellness, vocational skills, and personal growth. Our environment is fast-moving, mission-driven, and deeply experiential. We are not a traditional university, gym, military program, or trade school — we are building a scalable human development institution designed for the future workforce. UHP is seeking a Vice President of Program Operations & Delivery to architect and lead the operational execution of our Human Performance and student experience ecosystem. This role is designed for a high-capacity operational leader who thrives in mission-driven, high-accountability environments and can bring structure, synchronization, and consistency to a passionate coaching and experiential education organization. The ideal candidate understands how to manage elite performers without diminishing culture. They know how to create systems, rhythms, accountability, and operational excellence while preserving the energy and mission that make transformational programs work. This leader will serve as the operational backbone connecting coaching teams, student schedules, program execution, campus operations, leadership cadence, experiential delivery, and accountability systems. This is not a traditional academic administrator role. This is a builder/operator role for someone capable of scaling a complex experiential organization.

Requirements

7+ years leading complex operational teams
Proven experience managing high-performance or coaching environments
Exceptional organizational and execution skills
Strong leadership presence with emotionally intelligent communication
Experience creating scalable systems and operational processes
Ability to manage both mission-driven culture and operational accountability
Strong problem-solving and conflict-resolution abilities

Nice To Haves

Special Operations human performance programs
Military training pipelines
Tactical athlete organizations
Collegiate athletic operations
Elite sports performance organizations
Veteran-serving organizations
Experiential education organizations
High-accountability operational leadership environments
Military veterans and candidates with experience supporting Special Operations populations

Responsibilities

Lead operational execution of all Human Performance and experiential programs
Build and manage systems that ensure smooth student flow, scheduling, staffing, accountability, and delivery
Establish operational standards and scalable processes across all coaching and program functions
Oversee day-to-day coordination of coaching staff schedules, coverage, accountability, and communication
Partner closely with the SVP of Human Performance to translate philosophy into operational execution
Ensure students experience a seamless, organized, transformational environment
Develop KPI dashboards and operational scorecards
Create communication rhythms, meeting cadences, staffing structures, and accountability systems
Serve as a key integrator between Human Performance, Campus Operations, Hospitality, Student Experience, Outcomes/Placement, and Leadership