VP, Program Management

NOVUS Careers • Chicago, IL

12h • Hybrid

About The Position

Novus is seeking a strategic and operationally exceptional Vice President of Program Management to establish and scale an enterprise-level PMO that ensures our most critical programs—ranging from Media buying and planning, new product/services development, personalization, measurement, and optimization initiatives—are executed with discipline, clarity, and measurable success. The VP of Program Management will be the central orchestrator who drives cross-functional alignment, manages risks, oversees budgets, and ensures quality delivery across complex, multi-channel media programs.

Requirements

• 10+ years of experience in program management, PMO leadership, product delivery, or operations, ideally within marketing, media, technology, consulting, or data-driven organizations.
• Proven track record managing complex, multi-disciplinary programs involving technology, data, analytics, measurement, and platform development.
• Exceptional communication, stakeholder management, and presentation skills.
• Experience leading large-scale organizational transformation or product rollout initiatives.
• Strong budgeting, forecasting, and resource management capability.
• Expertise with agile, hybrid, or enterprise-level program management frameworks.
• Experience working with AdTech/MarTech ecosystems, data platforms, cloud technologies, or measurement/attribution systems.
• Hands-on experience with program management tools (Jira, Asana, Smartsheet, Microsoft Project, Monday.com).
• Familiarity with data governance, privacy, identity resolution, or customer experience personalization.

Responsibilities

• Program & Project Leadership Lead end-to-end program planning, governance, and execution for all media buying, planning, tech, data, measurement, and product initiatives.
• Build and maintain program long term client roadmaps for optimization and continuity.
• Ensure all projects have clearly defined requirements, timelines, KPIs, and success criteria.
• Operational Excellence & PMO Development Mature the agency’s Program Management Office, by leveraging and evolving current processes, methodologies, templates, and standards.
• Implement best-in-class project tracking systems, communication frameworks, and risk mitigation practices.
• Drive consistency, accountability, and predictability across teams and workstreams.
• Cross-Functional Coordination Partner closely with Integrated Client Solutions, Investments, Data & Insights, and Tech Offering leaders to deliver integrated media solutions.
• Serve as the connective tissue between technical and non-technical stakeholders, ensuring clarity, transparency, and shared understanding.
• Support change management efforts to ensure organization-wide adoption of new tools, workflows, and capabilities.
• Budgeting, Resource Planning & Vendor Oversight Own program budgets, resource allocation, and forecasting across concurrent initiatives.
• Ensure staffing, capacity planning, and vendor partnerships align with delivery timelines and quality expectations.
• Oversee SOWs, partner deliverables, and cross-functional financial discipline.
• Risk Management & Quality Assurance Proactively identify, communicate, and mitigate risks across all programs.
• Implement quality assurance practices to ensure deliverables meet functional, technical, and usability standards.
• Drive issue resolution, escalate blockers, and maintain momentum on mission-critical initiatives.
• Communication & Reporting Provide clear, concise, and executive-ready communication on program status, milestones, impacts, and risks.
• Facilitate alignment meetings, steering committees, and leadership updates.
• Champion transparency and information flow across teams, clients, and executive leadership.
• Other duties as assigned by supervisor or department head

Benefits

• NOVUS offers a full array of health care and wellness benefits, which currently includes medical, prescription, dental, vision, life and accidental death & dismemberment insurances, short and long-term disability, pre-tax flexible spending accounts, a health savings account, legal services, identity theft protection and an employee assistance program.
• A group retirement savings plan is also available to all salaried employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed