VP Property Management

Rocky Mountain Mutual Housing Association Inc•Denver, CO

22h

About The Position

The Vice President of Property Management is responsible for the overall strategic direction, operation and profitability of Rocky Mountain Communities (RMC) property management operations. Primary duties include setting the property management business line and individual property performance goals, oversight of property compliance, budgeting, marketing, building an agile department team and fostering industry partnerships. The VP of Property Management will develop and implement strategies to ensure high quality service, cost effective management of resources while advancing RMC’s mission and business objectives. The VP will also promote a culture that reflects RMC values, encourages outstanding performance and rewards productivity.

Requirements

Strong background in residential management to oversee a property management Business line with +/- 30 employees and approximately 1,400 +/- unit multi-family portfolio throughout the state of Colorado.
High self-motivation with demonstrated skill in managing quality affordable housing in urban and rural environments, and remain committed to making every property in the portfolio a safe, attractive and desirable community with healthy financial performance and high levels of resident satisfaction.
Excellent written and oral communication skills; demonstrated a track record of working effectively with community groups including clients with diverse economic and educational backgrounds.
Ability to establish effective working relationships with customers, the public, funds and staff.
Knowledge of and experience managing properties funded through the Federal Low Income Housing Tax Credit (LIHTC) program and HUD development programs and applicable compliance responsibilities.
Minimum Bachelor’s Degree and 10+ years of progressive property management experience including LIHTC and HUD, including minimum of five years’ experience in a management or supervisory position with a focus on affordable housing.
Strong leadership, management, and supervisory skills; demonstrated ability to effectively manage a diverse employee base; experienced in effectively recruiting, managing, developing and retaining professional staff.
Demonstrated ability to operate and manage a complex and dynamic property management business line, including understanding and implementing industry best practices.
Thorough knowledge and understanding of federal, state, and local law as it applies to tenant and landlord relations. Strong technical knowledge of various federal, state, and local affordable housing programs and regulatory requirements. Sound understanding of legal, loan and regulatory agreement documents.
Experience preparing and analyzing property operating budgets, budget variance reports, occupancy reports, income and expense statements and financial statements.
Strategic awareness to recognize trends and ability to implement plans to address negative performance trends.
An entrepreneurial and creative approach to team building and problem-solving; demonstrated ability to work effectively across multiple disciplines within an organization.
Proficiency with the Microsoft Office Suite and property management software including YARDI.
Computer proficiency in Microsoft Office and property management accounting software.
Ability to analyze and forecast property financial positions.
Capable of managing and prioritizing multiple tasks and responsibilities.
Bachelor’s degree in business, Real Estate, or related field
Minimum of ten years’ experience in multi-family property management required, preferably with a focus on affordable housing management.
Minimum of 5 years’ experience as a regional property manager, senior property manager, supervising multiple sites, or equivalent position required.

Responsibilities

Be responsible for improving portfolio performance, understand key levers for success and ensure staff collaborate to increase the sustainability of our communities and residents in support of RMC’s mission.
Develop business plans to advance RMC’s mission and objectives and review annually.
Develop and monitor strategies to ensure long-term success and viability of the organization.
Oversee direct reports in the supervision and guidance of property staff, ensure that the properties are in strict compliance with all applicable regulations.
In conjunction with our marketing and communications consultant, oversee marketing efforts for new tenants & tenant retention.
Direct the preparation of operating budgets and performance reports in concert with property ownership and asset management.
As a member of RMC ’s executive team, serve as partner on related project feasibility analysis; develop and implement sound operational procedures, policies and standards.
Responsible for the overall strategic direction, operation and profitability of the RMC property management operations and its 1,400 +/- unit multi-family portfolio
Oversees the financial performance and physical maintenance of all properties in RMC’s portfolio, and advances strategic goals for the management company.
Oversee the initial marketing and lease-up and transition to operation for new properties, ensuring that all units are leased in compliance with the owner’s and all regulatory requirements.
Establishes, monitors, and measure’s strategic goal achievement for the Property Management business line.
Collaborate with VP of Resident Services and staff by helping to empower teams to increase the sustainability of RMC’s communities and residents in support of the organization’s mission.
Creates annual performance plans for the Regional Directors and evaluates performance throughout the year. Identifies and articulates annual department performance objectives.
Maintains oversight of all Property Managers and department staff.
Monitors the operations, maintenance and record keeping of all properties to ensure compliance with Federal/State/Local lender/investor, HUD, LIHTC, AHP and related requirements.
Sets budget and performance targets for the RMC portfolio and creates annual budgets for individual properties and the Property Management business line.
Develops management plans, monitors monthly financial performance, and works closely with the Director of Asset Management to establish capital improvement budgets for all properties.
Collaborate with the Sr. Asset Manager to provide property performance reports and develop corrective action plans for under-performing properties.
Works closely with Vice President of Real Estate on acquisitions to ensure seamless transition of ownership to include, possession, staffing, security, rent collection and notification of regulatory agencies.
Review, analyze, interpret and summarize financial, occupancy, and other property operating reports and advise the Vice President of Finance and Chief Executive Officer.
Serves as a member of Executive Leadership Team to establish, monitor, measure and achieve RMC’s strategic goals and objectives.
Creates and maintains positive relationships with all external partners, government officials and professional organizations related to the Property and Housing industry.
Performs other duties as needed in the event of position vacancies, crises or opportunities.
Travels to and inspects all properties in the portfolio at least quarterly, or as needed.
Participates in special projects and performs other duties as required.