VP, Professional Services PMO
About The Position
As the Vice President of the Professional Services PMO at Blue Yonder, you will play a key role in strengthening how we deliver across our global services organization. This role is focused on establishing the frameworks, standards, and operating discipline that enable our project and program managers to plan effectively, manage risk proactively, and execute with consistency at scale. You will lead the evolution of how delivery is enabled, driving consistency, transparency, and predictability across the portfolio, and improving how we plan, track, and manage delivery performance. This role requires strong expertise in program and project management practices, a commitment to elevating execution quality, and an understanding of modern SaaS delivery models. Leveraging your experience in application delivery methodologies, you will help advance our delivery approach toward a more outcome-oriented model, ensuring how we plan and execute work is aligned to customer value and business impact. Leading a global PMO team, you will partner closely with Professional Services leadership to strengthen governance, improve delivery performance, and build the capabilities that enable our teams to consistently deliver high-quality outcomes.
Requirements
- Bachelor’s degree required; MBA preferred.
- PMP or PgMP certification required.
- 15+ years of experience in Professional Services , Program Management, or Consulting/Services Transformation leadership.
- Proven track record leading large, complex , global customer delivery programs in a SaaS or Enterprise technology environment .
- Demonstrated ability to build and scale a Professional Services PMO , driving governance, execution excellence, and customer outcomes.
- Strong understanding of SaaS delivery models and enterprise implementation complexity
- Executive‑level leadership, communication, and stakeholder influence.
- Balanced strategic and execution-oriented mindset, with a strong focus on delivery performance and risk management
- Ability to operate effectively in a fast‑paced, global Professional Services environment.
Responsibilities
- Delivery Governance & Enablement: Define and scale delivery standards, including planning rigor, stage gates, and risk management practices, to drive consistent execution
- Implement project management frameworks, tools and standards to enhance project visibility, accountability, and execution discipline across the delivery lifecycle.
- Drive adoption of delivery processes and tools, improving data quality, work plan integrity, and execution transparency across teams
- Project Portfolio Management: Provide visibility into portfolio performance, including delivery health, financial outcomes, and emerging risks
- Improve forecast accuracy through stronger planning discipline and alignment between execution and financial expectations
- Partner with Finance and Services Operations to improve revenue realization and overall portfolio performance
- Operating Model & Continuous Improvement: Establish a consistent operating cadence for portfolio reviews, risk management, and performance tracking
- Standardize delivery practices across teams to improve consistency, scalability, and predictability
- Partner cross-functionally to improve alignment between scoping, planning, and execution
- Stakeholder Engagement: Partner with senior leadership and cross-functional teams to ensure clear alignment on business objectives, scope, and expected outcomes.
- Provide transparent, executive-level insights into delivery health, risks, and value realization.
- Team Leadership: Recruit, mentor, and manage a high-performing PMO team, and assist in mentoring PMs in Professional Services.
- Build program management capability across the organization, reinforcing consistent practices and expectations
- Foster a culture of accountability, innovation, and continuous improvement within the PMO.
Benefits
- Comprehensive Medical, Dental and Vision
- 401K with Matching
- Flexible Time Off
- Corporate Fitness Program
- A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
