VP, People

9amHealth

3d•Hybrid

About The Position

9amHealth is seeking a VP of People to lead its People function, encompassing Human Resources, Talent Acquisition, and People Operations, during an exciting growth phase. This strategic and hands-on role involves partnering with the executive team to align People strategy with business strategy, covering areas like workforce planning, organizational design, compensation, leadership development, culture, and talent management. The ideal candidate is a compassionate, pragmatic leader with strong judgment, capable of balancing employee needs with business realities in a fast-paced startup environment. This role reports to the COO and manages the People team for a blended workforce of over 250 employees and contractors across clinical, corporate, and technical functions. The VP will build systems, structure, and leadership practices to support the company's thoughtful and sustainable scaling.

Requirements

10+ years of progressive People/HR leadership experience, including 5+ years leading People functions at the Director, VP, or equivalent executive level.
Bachelor’s degree required.
Proven experience building and scaling People functions in high-growth startup environments, ideally through significant organizational change and growth.
Demonstrated ability to operate as a strategic business partner to founders, executives, and Boards.
Deep experience with organizational design, workforce planning, compensation, talent strategy, and people operations.
Experience leading and developing teams across multiple disciplines, including HR, Talent Acquisition, and/or People Operations.
Strong business and financial acumen, with the ability to connect decisions to company strategy, budget, and business outcomes.
Exceptional judgment and discretion, particularly when navigating complex employee relations, organizational changes, and other sensitive matters.
A highly hands-on, builder mentality with comfort setting strategy while also rolling up sleeves to make things happen.
Proactive communication and relationship-building skills, with the ability to build trust across executives, managers, and employees.
Experience managing a distributed and/or blended workforce across multiple states.

Nice To Haves

Master’s degree in Human Resources, Business Administration, Organizational Leadership, Organizational Development, or a related field.
Experience with scaling a clinical workforce in healthtech, telehealth, or another regulated environment.

Responsibilities

Set and execute a multi-year People strategy aligned to company goals, growth plans, and business priorities.
Serve as the executive owner of the People function and represent People strategy at the executive leadership and Board levels.
Lead organizational design and workforce planning in partnership with Finance and business leaders, ensuring headcount plans evolve with expansion, client growth, and changing business needs.
Anticipate organizational and workforce risks and proactively address them before they become business challenges.
Lead and develop the People leadership team across HR, Talent Acquisition, and People Operations.
Create clarity across the People team by setting clear expectations, defining ownership and decision-making lanes, and establishing realistic roadmaps and priorities.
Strengthen leadership capability, succession planning, and bench strength across critical functions and roles.
Partner with executives on performance, organizational effectiveness, employee engagement, and retention.
Direct the People leadership team in establishing programs, practices, and culture needed to support a high-performing, connected organization through continued growth.
Ensure a thoughtful, consistent employee experience across corporate, technical, clinical, and contractor populations.
Own the company’s compensation philosophy and strategy, ensuring it supports growth, retention, internal equity, and market competitiveness.
Establish scalable infrastructure, policies, systems, and processes appropriate for a high-growth company.
Oversee People Operations, including benefits, payroll, compliance, employee relations, onboarding/offboarding, and multi-state employment requirements.
Provide sound judgment and leadership on sensitive employee matters, policy exceptions, restructures, reductions in force, and separations in partnership with HR leadership and counsel.
Ensure our People technology and operating model can scale with the company.