VP People Operations

Prevail Bank•Wausau, WI

5h•Onsite

About The Position

The VP, People Operations is a senior leader responsible for translating the Chief People Officer’s vision and strategy into disciplined execution across the employee lifecycle. With significant autonomy, the role leads the technical and operational components of Human Resources, including talent acquisition, employee relations, employment law compliance, employee experience, HR systems, workforce data, and operational process improvement. Reporting to the Chief People Officer, the VP provides leadership across People Operations and independently drives priorities, decisions, and day-to-day execution within the strategic direction established by the CPO. The role partners closely with the VP, People and Organizational Development to align People Operations practices with culture and employee engagement initiatives. The VP directs talent acquisition and workforce planning; leads HR service delivery, systems, data, and operational controls; advises leaders on complex employee relations matters; oversees employment policies and compliance; and drives operational execution across the employee lifecycle. The role also coordinates employee listening, feedback, and improvements with the CPO, the VP, People and Organizational Development, and organizational leaders.

Requirements

10+ years of progressive Human Resources/People experience spanning HR operations, talent acquisition, employee relations, employment law compliance, HR systems, and employee experience.
Demonstrated success leading HR professionals and independently executing enterprise priorities within an executive’s strategic direction.
Strong judgment and credibility advising senior leaders on complex workforce, employee, compliance, and operational matters.
Experience using workforce data, technology, and process improvement to strengthen decisions, controls, efficiency, and service.
Bachelor’s degree in Human Resources, Business, or a related discipline.

Nice To Haves

Advanced degree or relevant professional certification.

Responsibilities

Translate the Chief People Officer’s strategy into clear priorities, operating plans, and measurable execution across People Operations.
Lead, coach, and hold assigned People Operations team members accountable while ensuring responsive, accurate, and consistent support to employees and leaders.
Establish scalable processes, controls, service standards, vendor relationships, and technology-enabled practices.
Lead implementation of People Operations policies, programs, and technology changes, including stakeholder alignment, communication, manager readiness, and sustained adoption.
Advise the CPO and leaders on complex people matters and emerging risks using sound judgment, workforce insights, and business context.
Direct talent acquisition and align recruiting plans, practices, and priorities with current and future workforce needs.
Partner with the CPO and business leaders to assess staffing needs, workforce trends, and organizational capacity, and translate approved workforce plans into recruiting and operational priorities.
Oversee sourcing, selection, offers, pre-employment activities, candidate experience, and employment branding.
Use recruiting metrics and market insight to improve talent pipelines, hiring quality, and time to fill; partner with the CPO on senior or strategically significant searches.
Lead consistent HR service delivery through clear processes, defined responsibilities, and effective coordination across the People team and business partners.
Establish controls for employee records, data integrity, confidentiality, access, retention, reporting, and audit readiness; coordinate with Finance, IT, and other partners on accurate information and operational handoffs.
Own HR systems administration and continuous improvement, including workflows, automation, employee and manager self-service, and workforce reporting.
Advise leaders on complex employee relations, performance, conduct, workplace investigations, and sensitive employee matters.
Ensure employee issues are addressed promptly, objectively, consistently, and with appropriate documentation and escalation to the CPO when risk is elevated.
Maintain compliant employment policies and practices, monitor legal and regulatory developments, and oversee controls, records, reporting, audits, and partnerships to mitigate employment-related risk.
Drive operational execution of a consistent employee experience from recruiting and onboarding through ongoing employment, performance, engagement, and separation.
Oversee onboarding check-ins, offboarding meetings, and employee listening processes.
Partner with the VP, People and Organizational Development on engagement survey, pulse survey, and connection program design and administration.
Translate employee feedback and workforce data into shared insights and coordinated action plans with the VP, People and Organizational Development, the CPO, and organizational leaders.
Partner with the VP, People and Organizational Development to translate culture and engagement priorities into consistent employee-facing processes, communications, and practices, ensuring ownership, coordinated implementation, follow-through, and effective handoffs.