VP, People Operations, Systems & Programs

One Workplace•Seattle, WA

3d•$215,045 - $245,766•Hybrid

About The Position

This is a highly visible enterprise leadership role responsible for building and modernizing the infrastructure, systems, analytics, and programs that power the full employee experience across a complex, multi-state workforce spanning hourly, salaried, commissioned, field, warehouse, installation, and corporate populations. As the operational second-in-command to the Chief People Officer, this leader will design and scale the People mechanisms that enable consistency, efficiency, compliance, manager effectiveness, and employee engagement across the organization. The Vice President will oversee payroll, HR technology, people analytics, employee lifecycle operations, learning and development, talent management administration, inclusion and belonging initiatives, workforce compliance, and enterprise-wide People programs. Equally important, this executive will help shape the future of People Operations at One Workplace by advancing AI-enabled modernization, intelligent automation, and digital workflow redesign that elevate both service delivery and strategic business insight. This role offers the opportunity to build enterprise-grade People infrastructure at a pivotal stage of organizational evolution and growth.

Requirements

Deep expertise building and leading sophisticated People Operations functions in complex, multi-state environments
Proven track record of modernizing HR systems, scaling enterprise programs, and translating workforce data into business insight
Strategic vision with strong execution discipline, technical fluency, analytical rigor, and a demonstrated ability to build high-performing teams and scalable People infrastructure
Significant senior leadership experience across People Operations, HR systems, workforce analytics, and enterprise People programs
Deep understanding of payroll, employee lifecycle operations, compliance workflows, and HR technology architecture
Demonstrated success leading systems implementations, process redesign, and AI/digital modernization efforts
Strong program leadership across talent, learning, performance, inclusion, and workforce planning initiatives
Exceptional executive presence, cross-functional influence, and change leadership capability

Responsibilities

Serve as the Operational Architect of the People Function
Partner closely with the Chief People Officer to define and execute the long-term operating model for the People organization.
Build scalable, disciplined, and high-performing People processes that support organizational complexity and future growth.
Establish governance, service standards, and operational rigor across the People function.
Lead Core People Operations & Workforce Infrastructure
Oversee payroll operations, employee lifecycle administration, shared services, personnel documentation, and workforce compliance processes across a multi-state employee population.
Ensure operational excellence, accuracy, consistency, and employee-centered service delivery across all foundational People workflows.
Own the HR Technology, Systems & AI Modernization Agenda
Lead the strategic roadmap and optimization of the People technology ecosystem, including HRIS, payroll systems, ATS, performance management, learning, and related platforms.
Drive systems integration, workflow automation, and digital process redesign to improve scalability and user experience.
Advance AI-enabled People Operations through intelligent tools, modern self-service capabilities, and data-driven efficiencies.
Build a Best-in-Class People Analytics Capability
Establish executive-ready dashboards, workforce reporting, and People KPIs that provide actionable insight to senior leadership.
Translate workforce data into strategic recommendations that inform talent and business decisions.
Lead Enterprise People Programs
Oversee the operational design and continuous improvement of critical People programs, including performance management, talent review, succession planning, promotion cycles, compliance training, employee listening, and related annual initiatives.
Ensure programs are analytically grounded, manager-friendly, and consistently executed across the organization.
Oversee Learning, Talent Program Administration & Inclusion
Lead Learning & Development, leadership capability building, internal mobility infrastructure, and talent program administration.
Oversee Inclusion & Belonging initiatives embedded across People systems, programs, and employee experiences.
Build High-Performing Teams & Enterprise Partnerships
Lead teams across Payroll, HRIS/People Systems, Learning & Development, and People Programs.
Serve as a trusted cross-functional partner to Finance, IT, Legal, Operations, and senior business leaders on all matters related to People infrastructure, systems modernization, workforce data, and employee programs.